Baltic Journal of Management: Volume 4 Issue 1

A comparison of perceived quality in business relationships in Norway and Sweden: Similarities and differences

Göran Svensson, Svante Andersson, Tore Mysen, Gabriel Baffour Awuah

The purpose of this paper is to compare similarities and differences in perceived quality of business relationships in Norway and Sweden.

Behaviour patterns in Estonian enterprises from the perspective of the value chain

Maaja Vadi, Kulno Türk

The aim of this paper is to evaluate how Estonian enterprises understand their position in the value chain, and to explore what kind of behaviour patterns correspond to the…

Job satisfaction and subjective health among sales managers

Loreta Gustainienė, Auksė Endriulaitienė

The aim of this study is to examine gender and age correlates of job satisfaction and to test the relationship between job satisfaction and subjective mental and physical health…

How to avoid customers leaving: the case of the Estonian telecommunication industry

Andres Kuusik, Urmas Varblane

The purpose of this paper is to show that the major factors affecting loyalty are dependant on the level of loyalty of customers.

Management challenges arising from the use of virtual work

Gerda Mihhailova

Literature on virtual and other new ways of work is diverse and confusing, indicating a need for a framework to structure and systematize the related terminology. The purpose of…

The construction of national identity among minorities and its manifestation in organisations: The case of Latvia

Rebekka Vedina, Ilona Baumane

This paper aims to test assumptions made in previous research about the consequences of an identity threat in the construction of national identity among minority populations in…

Corporate social responsibility in Latvia: a benchmark study

Andris Pētersons, Gundar J. King

The purpose of this is to present the characteristics of emerging concepts and practices of corporate social responsibility (CSR) in Latvia.

Editorial

Asta Pundziene