Baltic Journal of Management: Volume 16 Issue 5

The critical factors shaping customer shopping experiences with innovative technologies

Marianne Ylilehto, Hanna Komulainen, Pauliina Ulkuniemi

The purpose of this study is to explore the customer shopping experience in the innovative technology setting. Specifically, the purpose is to understand how do innovative…

To share or not to share? A moderated mediation model of the relationship between perceived overqualification and knowledge sharing

Lijing Zhao, Shuming Zhao, Hao Zeng, Jingyi Bai

Drawing on identity theory and the symbolic interactionism perspective of identity theory, this study aims to construct a moderated mediation framework to test the effects of…

Feeling guilty and willingness to buy organic food: the moderating role of motherhood

Faruk Anıl Konuk

The main purpose of the study is to examine the moderating influence of motherhood on the linkage between feeling guilty and willingness to buy organic food.

When leaders forgive: encouraging radical innovation in more altruistic organizations

Francisco Fermín Mallén-Broch, Emilio Domínguez-Escrig

There is general agreement on the importance of innovation to improve business performance and competitiveness. In recent years, many studies have sought to unravel what…

The effect of servant leadership on innovative work behavior and employee knowledge sharing in the Latvian ICT sector

Fadi Youssef Bou Reslan, Zanete Garanti, Okechukwu Lawrence Emeagwali

This study aims to peruse the underlying effect of servant leadership (SL) on innovative work behavior (IWB) and employee knowledge sharing behavior (KSB), directly and through…

Value creation in mobile social media: a systematic review and agenda for future research

Xingting Ju, Raquel Chocarro, Oscar Martín Martín

The purpose of this study is to provide a systematic review of the current state of research regarding mobile social media use for value creation by firms and customers and an…

Matching external search strategies with radical and incremental innovation and the role of knowledge integration capability

Bao Liu

The purpose of this paper is to analyze the differential effects of two external search strategies on radical innovation (RI) and incremental innovation (II) and explore the…

Supply chain network and financing performance of small and medium enterprises in China: a survey and quasi-replication using fuzzy-set qualitative comparative analysis

Qiang Lu, Yang Deng, Miao Yu, Hua Song, Beini Liu

This paper examines how weak ties and strong ties in the supply chain network influence the financing performance of small and medium enterprises (SMEs) through the mediation of…