International Journal of Productivity and Performance Management: Volume 72 Issue 2

Determinants of alliance productivity and performance: evidence from the automobile industry

Rishabh Rajan, Sanjay Dhir, Sushil

This study aims to identify critical factors and examine their impact on alliance performance from an organizational learning point of view.

Gendered brokerage and firm performance – An interlock analysis of the UK

Yasaman Sarabi, Matthew Smith, Heather McGregor, Dimitris Christopoulos

Corporate success depends partially on the quality of knowledge accessible to the executive board. One route of access to such knowledge is the appointment of directors who…

Leadership styles and organisational innovation in Vietnam: does employee creativity matter?

Nhat Tan Nguyen, Lai Wan Hooi, Mohan V. Avvari

This paper aims to look into the role of transformational leadership and transactional leadership as predictors of employee creativity and organisational innovation. Employee…

What should be lean buffer threshold for the forward-reserve warehouse?

Bhavin Shah

The assorted piece-wise retail orders in a cosmetics warehouse are fulfilled through a separate fast-picking area called Forward Buffer (FB). This study determines “just-right”…

Working capital allocations and productivity: empirical issues and role of asset utilization

Gaurav Singh Chauhan

The article highlights potential mismeasurement in working capital allocations among academicians and practitioners and revisits the relationship between firms' working capital…

Analysis of enablers for the digitalization of supply chain using an interpretive structural modelling approach

Prakash Agrawal, Rakesh Narain

Over the years, technology development has rationalized supply chain processes. The demand economy is disrupting every sector causing the supply chain to be more innovative than…

The transformational leadership role in achieving organizational resilience through adaptive cultures: the case of Dubai service sector

Rana B.S. Madi Odeh, Bader Yousef Obeidat, Mais Osama Jaradat, Ra'ed Masa'deh, Muhammad Turki Alshurideh

This empirical research draws on the existing theory of transformational leadership, adaptive culture and organizational resilience, and investigates the effect of the elected TQM…

Augmenting bank service quality dimensions: moderation of perceived trust and perceived risk

Abhijeet Biswas, Deepak Jaiswal, Rishi Kant

Permeation of private sector banks has triggered intense competitiveness in the Indian banking sector; therefore, customer satisfaction has become the epicenter of all activities…

Linking knowledge development with sustainable supply chain performance: mediating effects of innovativeness, proactiveness and risk taking

Syed Awais Ahmad Tipu, Kamel Fantazy

The current study provides new insights into the relationships between knowledge development (KD) and sustainable supply chain performance (SSCP) by exploring the mediating…

Linking firms' strategies with firm performance: mediating role of network value in telecom industry

Riffat Blouch, Khuda Bakhsh, Wajid Shakeel, Muhammad Majid Khan, Aiza Yasmeen

The purpose of the current study is to investigate the role network value of firm on the relationship between firm strategic initiatives on firm performance by managing the market…

Determinants of employee creative behavior in the UAE public sector

Khawla Ali Al Hosani, Anne Rienke van Ewijk, Matloub Hussain

Service levels between public organizations in the United Arab Emirates (UAE) differ and fluctuate. Service levels were found to increase with the level of employee creative…

Data-driven performance management of business units using process mining and DEA: case study of an Iranian chain store

Negin Maddah, Emad Roghanian

The underlying purpose of this paper is to propose a comprehensive framework evaluating the performance of business units of an organization with a process perspective…