International Journal of Productivity and Performance Management: Volume 72 Issue 1

Lean Six Sigma case studies literature overview: critical success factors and difficulties

Matheus Francescatto, Alvaro Neuenfeldt Júnior, Flávio Issao Kubota, Gil Guimarães, Bruna de Oliveira

Recently, several areas are successfully applying the Lean Six Sigma methodology, specifically in healthcare, public services, higher education institutions and manufacturing…

Linking responsible leadership with financial and environmental performance: determining mediation and moderation

Zia Ur Rehman, Imran Shafique, Kausar Fiaz Khawaja, Munazza Saeed, Masood Nawaz Kalyar

Drawing upon the institutional theory, this study examines the influence of responsible leadership on firm performance. Furthermore, this research investigates environmental…

Leadership credibility and change success: mediating role of commitment to change

Noufou Ouedraogo, Michel Zaitouni, Mohammed Laid Ouakouak

The purpose of this study is to investigate the effects of leadership credibility on employees' behaviours and attitudes towards organisational change through the lens of employee…

Performance evaluation in humanitarian operations based on the beneficiary perspective

Brenda Cardoso, Tharcisio Fontainha, Adriana Leiras, Patricia Alcantara Cardoso

This paper aims to identify the main performance criteria for Humanitarian Operations (HOs) from the beneficiary perspective and to propose a taxonomy to support the evaluation of…

Supply chain, geographical indicator and blockchain: provenance model for commodity

Mohita Gangwar Sharma

Many commodity supply chains suffer from an unfair value distribution across the supply chain like “Coffee Paradox.” This study explores the coffee supply chain to determine how…

Performance assessment of the operations strategy of credit unions

Poliana Martins, Edson Pinheiro de Lima, Sandro César Bortoluzzi, Sergio E. Gouvea da Costa

In this study, the performance assessment of credit unions is developed, seeking to demonstrate how the content of their operations strategy is present in the structuring of…

A performance measurement system for public–private partnerships: integrating stakeholder influence and process trans-period effect

Dan Wang, Xueqing Wang, Lu Wang, Henry J. Liu, Xiajie Jia

The purpose of this study is for examining the evolution of stakeholder influence and the trans-period effect (TPE) of process performance of public–private partnerships (PPPs)…

Beyond monetary motivation: the moderation of Hofstede's cultural dimensions

Stephen Tetteh, Rebecca Dei Mensah, Christian Narh Opata, Gloria Nana Yaa Asirifua Agyapong

This study explicitly examines how Hofstede's cultural dimensions moderate the relationship between nonmonetary motivation factors and performance.

Analysing the effect of low carbon product design on firm performance

Chiranjit Das

The purpose of this study is to analyze the effect of low carbon product design on firm's competitiveness and economic performance. It also examines the mediating role of the…

Linkage between performance and sustainability initiatives in banking sector–An empirical examination

Rajesh Kumar Bhaskaran, K.S. Sujit, Saksham Mongia

This research study examines the impact of social and governance initiatives on financial performance of global banks. The study is significant in the context of massive changes…

Mitigating challenges of small social enterprises to improve performance

Behnam Abedin, Heather Douglas, Jason Watson, Reihaneh Bidar

Small social enterprises (SEs) face many challenges as they seek to secure their survival, sustainability and performance, but little is known about the interrelations among these…

Distribution planning problem of a supply chain of perishable products under disruptions and demand stochasticity

Pravin Suryawanshi, Pankaj Dutta

The emergence of risk in today's business environment is affecting every managerial decision, majorly due to globalization, disruptions, poor infrastructure, forecasting errors…