International Journal of Productivity and Performance Management: Volume 69 Issue 3

Editorial

Jitesh Thakkar, Biswajit Mahanty, Jhareswar Maiti

Sustainability reporting and firm’s performance: Comparative study between manufacturing and banking sectors

Amina Buallay

The purpose of this paper is to provide a comparison between manufacturing and banking sectors with regards to the level of sustainability reporting (environmental, social and…

Corporate social responsibility and intention to quit: Mediating role of organizational citizenship behavior

Mohammed Laid Ouakouak, Bindu Arya, Michel Zaitouni

While some work on how employee perceptions of corporate social responsibility (CSR) affect behavioral outcomes has been examined, less work simultaneously investigates whether…

Automotive recall risk: impact of buyer‒supplier relationship on supply chain social sustainability

Shereen Nassar, Tarek Kandil, Merve Er Kara, Abhijeet Ghadge

The purpose of this paper is to examine the automotive product recall risk in terms of social sustainability performance and to evaluate the role of buyer‒supplier relationships…

An investigation on lean–green performance of Indian manufacturing SMEs

Shashank Thanki, Jitesh J. Thakkar

Improved performance in operational (lean) and environmental (green) dimensions has been extremely critical to the global competitiveness of organizations. As the performance of…

Lean-excellence business management for manufacturing SMEs focusing on KRI

Ibrahim Salih Mohammad, Chike F. Oduoza

The purpose of this paper is to develop an effective framework for implementing Lean strategies in small- and medium-sized enterprises (SMEs) in the Kurdistan Region of Iraq (KRI).

The effect of the client–contractor relationship on project performance

Milind Jagtap, Sachin Kamble

The purpose of this paper is first to examine the effect of client-led and contractor-led supply chain initiatives on project performance in the Indian construction industry and…

Evaluation and improvement of maintenance management performance using a maturity model

Marcelo Albuquerque Oliveira, Isabel Lopes

The purpose of this paper is to develop a new maturity model to identify the current state of maintenance area of organizations and drives actions to increase efficiency and…

Geographical diversification and bank performance: evidence from Indian banks

Shweta Sharma, Anand Anand

Geographic diversification results in the improvement of firm value through an increase in scale and scope of economies, gains in synergy, reduction in cost and improved corporate…

Micro-level sectoral analysis of developing economies: The case of the Palestinian stone and marble industry

Hind Muhtaseb, Grace Khoury, George Tovstiga

The purpose of this paper is to examine current performance management practices, identify potential areas of improvement and recommend appropriate interventions. Developing…

Performance management of an externally imposed programme: a Malaysian case study

A.K. Siti-Nabiha, Sangita Jeyaram, Dayana Jalaludin

This paper investigates how an externally imposed programme with the objective of improving the income of the poor is measured and managed by a public agency in Malaysia.