International Journal of Productivity and Performance Management: Volume 68 Issue 4

Proliferation and propagation of breakthrough performance management theories and praxes

Vinh Sum Chau, Jonathan Liu

Quality management as a determinant factor of productivity: A systematic literature review

Bertha Viviana Ruales Guzmán, Alessandro Brun, Oscar Fernando Castellanos Domínguez

The purpose of this paper is threefold: first, to analyse the current state of the literature on the relationship between quality management (QM) and productivity as a performance…

Performance dialogue: A framework to enhance the effectiveness of performance measurement systems

Jerome Couturier, Nikolaos Sklavounos

The purpose of this paper is to provide guidelines for improving performance dialogue with a specific process and framework, leveraging existing literature.

Revisiting strategy mapping for performance management: a realist synthesis

Ryan Armstrong

The strategy map represents a major contribution to the theory and practice of performance management. However, it has failed to realize its full potential due to a lack of…

Competency based superior performance and organizational effectiveness

Sateesh V. Shet, S.V. Patil, Meena R. Chandawarkar

The purpose of this paper is to explore the relationship between competency-based performance management and organizational effectiveness (OE). It signifies the importance of…

Objectivity in performance ranking of higher education institutions using dynamic data envelopment analysis

Anup Kumar, Rajiv R. Thakur

There has been a persistent debate on measures of efficiency and ranking procedures of higher education institutions (HEIs). Deriving absolute efficiency measures and their…

High performance work practices and organizational performance-mediation analysis of explanatory theories

Naval Garg

Although high-performance work practices (HPWPs) are considered to have a strong influence over organizational performance, researchers are not unanimous about the exact mechanism…

Cognitive leader–member exchange differences between supervisors and subordinates

Yan Shen

The purpose of this paper is to reveal the influence of organizational identification (OI) on organizational citizenship behavior (OCB) directed toward organization (OCB-O) and…

Managing the survivor syndrome as scenario planning methodology … and it matters!

Hong T.M. Bui, Vinh Sum Chau, Jacqueline Cox

The importance of foresight is discussed in relation to why traditional scenario planning methodology is problematic at achieving it. The “survivor syndrome” is borrowed from the…