International Journal of Productivity and Performance Management: Volume 68 Issue 2

A study of the activities and impact of the Asian Productivity Organisation (APO)

Dotun Adebanjo, Robin Mann, Musli Mohammad, Salleh Ahmad Bareduan

The purpose of this paper is to investigate the activities of the Asian Productivity Organisation (APO). The study identifies the various roles and activities of the APO and…

Leadership, job satisfaction and performance links in private education institutes of Pakistan

N. Gökhan Torlak, Cemil Kuzey

The purpose of this paper is to get an insight into which form leadership either transactional leadership (TAL) or transformational leadership (TFL) is most effective in the…

Key characteristics for designing a supply chain performance measurement system

Sara Elgazzar, Nicoleta Tipi, Glynis Jones

The purpose of this paper is to conduct a review of the literature that gives insight into design elements for constructing a supply chain performance measurement (SCPM) system.

The employee engagement and OCB as mediating on employee performance

Ida Ayu Putu Widani Sugianingrat, Sapta Rini Widyawati, Carla Alexandra de Jesus da Costa, Mateus Ximenes, Salustiano Dos Reis Piedade, Wayan Gede Sarmawa

The purpose of this paper is to examine the effect of ethical leadership on employee performance, with the employee engagement and organizational citizenship behavior (OCB) as…

Does job embeddedness predict turnover intentions in SMEs?

Alan Coetzer, Chutarat Inma, Paul Poisat, Janice Redmond, Craig Standing

There is an absence of research examining job embeddedness in SMEs. Results of job embeddedness studies may not apply to SMEs, because the process of managing a SME differs from…

Explaining success of performance management systems: The role of chain of key factors

Erkki K. Laitinen, Tarmo Kadak

The purpose of this paper is to use the logical chain of key factors (KFs) to explain the success of performance management systems (PMS) and corporate performance.

The relationship between small and medium-sized social enterprises and banks

Irene Bengo, Marika Arena

The purpose of this paper is to perform a critical analysis of the relationship between small- and medium-sized social enterprises (SMSEs) and banks. Based on the conceptual…

Overall Task Effectiveness: a new Lean performance indicator in engineer-to-order environment

Marcello Braglia, Roberto Gabbrielli, Leonardo Marrazzini

The purpose of this paper is to propose a new Lean metric named Overall Task Effectiveness (OTE), which can help analyst to define target task times and to identify the hidden…

Competency profiles for lean professionals – an international perspective

Ingo Kregel, Nadine Ogonek, Benjamin Matthies

Requirements for business improvement professionals depend on different job characteristics. By focussing on lean management, the purpose of this paper is twofold: first, to…

Motives for implementing ISO 9000 – does enterprise size matter?

Andreas Kakouris, Eleni Sfakianaki

The purpose of this paper is to investigate the motives for obtaining an ISO 9000-certified quality management system in small and medium enterprises (SMEs) and whether such…

Analysing the determinants of technical efficiency of dairy farms in Brazil

Taciana Mareth, Luiz Felipe Scavarda, Antonio Marcio Tavares Thomé, Fernando Luiz Cyrino Oliveira, Tiago Wickstrom Alves

The purpose of this paper is to analyse the determinants of technical efficiency (TE) in dairy farms located in the South of Brazil, aiming for a better understanding of the topic…

Collaboration in reverse: a conceptual framework for reverse logistics operations

Kumaraguru Mahadevan

The purpose of this paper is to present the research carried out on the development of a conceptual framework termed as the reverse collaboration framework (RCF) to provide supply…