International Journal of Productivity and Performance Management: Volume 65 Issue 5

Are subjective business performance measures justified?

Sandeep Vij, Harpreet Singh Bedi

The purpose of this paper is to operationalize the subjective measures of business performance and assessing their justification for use in place of objective measures of business…

Multi-criteria decision framework for supplier classification in collaborative supply chains: Buyer ' s perspective

Manoj Hudnurkar, Urvashi Rathod, Suresh Kumar Jakhar

Buyer companies’ engagement with suppliers varies according to their specific business needs. Prior models of supplier classification are based on the dimensions like product…

Factors affecting performance of co-operatives in Malaysia

Hafizah Hammad Ahmad Khan, Mahazril 'Aini Yaacob, Hussin Abdullah, Siti Hajar Abu Bakar Ah

The purpose of this paper is to investigate the factors affecting co-operatives performance by focussing on the roles of its intangible assets which are in the form of…

Taxonomizing performance measurement systems’ failures

Jelle Van Camp, Johan Braet

After more than 30 years of research, literature on performance measurement systems (PMS) is characterized by diversity and fragmentation. Due to the multidisciplinarity of…

Achieving triple “P” bottom line through resonant leadership: an Indian perspective

Usha Lenka, Binita Tiwari

The purpose of this paper is to review the extant literature on resonant leadership and develop a conceptual framework about the role played by resonant leaders of crisis-ridden…

Measuring supply chain knowledge management (SCKM) performance based on double/triple loop learning principle

Asher Ramish, Haris Aslam

– The purpose of this paper is to propose performance measures for supply chain knowledge management (SCKM) performance.

Voice picking: analysis of critical factors through a case study in Brazil and the United States

Adrialdo Azanha, Mauro Vivaldini, Silvio R.I. Pires, João Batista de Camargo Junior

The purpose of this paper is to identify and analyse the difficulties encountered in the implementation of a voice picking system at a large multinational company of the tractor…

Editorial

Thomas F Burgess, John Heap