International Journal of Productivity and Performance Management: Volume 58 Issue 5
Table of contents
Customer performance measurement in facilities management: A strategic approach
Matthew Tucker, Michael PittA lack of effective and accessible customer performance measurement research is evident within the facilities management (FM) industry. The purpose of this paper is to enhance the…
Promoting performance and the quality of working life simultaneously
Elise RamstadThe purpose of this paper is to answer the question: how can organizations be developed in such a way that it improves simultaneously performance and the quality of working life…
How much does performance matter in strategic decision making?
Said Elbanna, Rabia NaguibThe purpose of this paper is to explore the influence of two aspects of firm performance: financial and business performance and organizational effectiveness, on three dimensions…
Bootstrap methods for analyzing time studies and input data for simulations
Clara M. Novoa, Francis MendezThe purpose of this paper is to present bootstrapping as an alternative statistical methodology to analyze time studies and input data for discrete‐event simulations…
Educating the supply chain logistics for humanitarian efforts in Africa: a case study
Sameer Kumar, Kristin Niedan‐Olsen, Lynn PetersonThere are gaps in the countries of Africa between basic universal health care and what is provided. Educating those who are trying to help is important to bring about change…
ISSN:
1741-0401e-ISSN:
1758-6658ISSN-L:
1741-0401Renamed from:
Work StudyOnline date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Luisa Huatuco
- Dr Nicky Shaw