International Journal of Productivity and Performance Management: Volume 56 Issue 7

Reconceptualising benchmarking development in UK organisations: the effects of size and sector

Karen Anderson, Rodney McAdam

The aim of this paper is to explore both the development and reconceptualisation of benchmarking and performance measurement within UK organisations, using a brief literature…

Performance measurement system and relationships with performance results: A case analysis of a continuous improvement approach to PMS design

Eric O. Olsen, Honggeng Zhou, Denis M.S. Lee, Yoke‐Eng Ng, Chow Chewn Chong, Pean Padunchwit

This study aims to address an important gap between the normative view of an integrated performance measurement system (PMS) design that assumes a clean slate and the…

Traditional or contemporary? The prevalence of performance measurement system types

T.F. Burgess, T.S. Ong, N.E. Shaw

The paper seeks to examine the prevalence of traditional versus contemporary (balanced) types of performance measurement system (PMS) in an emerging economy and link incidence to…

Benchmarking the competitiveness of industrial sectors: Application in textiles

Nikolaos Bilalis, Emmanuel Alvizos, Lukas Tsironis, Luk van Wassenhove

The paper aims to present a clear methodological path for assessing the competitiveness of a specific industrial sector with the use of the Industrial Excellence Award (IEA…

Modeling the efficiency of GCC banks: a data envelopment analysis approach

Mohamed Mostafa

The major aim of this research is to measure the relative efficiency of the top 50 Gulf Cooperation Council (GCC) banks. The sensitivity of the results is also investigated.

Fiji needs to spend less

Industries you never think about?

Bank earns more

Diary of events

Paper thin productivity

Sometimes it is the simple things ...

Editorial

Zoe Radnor, John Heap

... part 2

Ireland innovates