Journal of Enterprise Information Management: Volume 33 Issue 5

Guest editorial

Emel Aktas, Ilker Topcu, Berk Kucukaltan

A decision support system for proactive failure prevention: a case in a leading automotive company

Berna Unver, Özgür Kabak, Y. Ilker Topcu, Armagan Altinisik, Ozcan Cavusoglu

In the automotive industry, the high process complexity becomes an important issue because of the increased number of product and process variants demanded by the customers. To…

A novel FMEA model based on fuzzy multiple-criteria decision-making methods for risk assessment

Reza Fattahi, Reza Tavakkoli-Moghaddam, Mohammad Khalilzadeh, Nasser Shahsavari-Pour, Roya Soltani

Risk assessment is a very important step toward managing risks in various organizations and industries. One of the most extensively applied risk assessment techniques is failure…

An incorporated RUU model for multi-agent systems in e-commerce

Elham Majd, Mark Hobson

The purpose of this paper is to enhance trust in e-commerce multi-agent systems by presenting a model, called RUU, to select the most trustworthy provider agent based on learning…

A hybrid approach for selecting sustainable suppliers and determining order allocation based on interval type-2 fuzzy sets

Ahmet Çalık

This study aims to create a model for defining the best supplier for a company and allocating order that considers sustainability criteria beyond the traditional selection…

Cognitive biases in MCDM methods: an embedded filter proposal through sustainable supplier selection problem

Nurcan Deniz

Expert evaluation is the backbone of the multi-criteria decision-making (MCDM) techniques. The experts make pairwise comparisons between criteria or alternatives in this…

An integrated decision-making model for supplier evaluation in public healthcare system: the case study of a Spanish hospital

Morteza Yazdani, Ali Ebadi Torkayesh, Prasenjit Chatterjee

In this study, an integrated decision-making model consisting of decision-making trial and evaluation laboratory (DEMATEL), best worst method (BWM) and a modified version of…

A decision-support approach under uncertainty for evaluating reverse logistics capabilities of healthcare providers in Iran

Amir Karbassi Yazdi, Peter Fernandes Wanke, Thomas Hanne, Eleonora Bottani

This paper aims to assess and prioritize manufacturing companies in the healthcare industry based on critical success factors (CSFs) of their reverse logistics (RL). The research…

An MCDM framework for assessment of social sustainability indicators of the freight transport industry under uncertainty. A multi-company perspective

Aalok Kumar, Ramesh A

The balancing of sustainability dimensions is the prime agenda of supply chain organisations. The supply chain sustainability greatly influenced by its freight transport…

Sustainable resource management in a supply chain: a methodological proposal combining zero-inflated fuzzy time series and clustering techniques

Henrique Ewbank, José Arnaldo Frutuoso Roveda, Sandra Regina Monteiro Masalskiene Roveda, Admilson ĺrio Ribeiro, Adriano Bressane, Abdollah Hadi-Vencheh, Peter Wanke

The purpose of this paper is to analyze demand forecast strategies to support a more sustainable management in a pallet supply chain, and thus avoid environmental impacts, such as…

Modeling the key barriers of knowledge management adoption in sustainable supply chain

Muhammad Nazam, Muhammad Hashim, Sajjad Ahmad Baig, Muhammad Abrar, Rizwan Shabbir

The food industry is crucial in delivering healthy products for life saving of the society. The identification of key barriers of knowledge management (KM) is desired to enhance…

Quantifying SWOT analysis for cloud adoption using FAHP-DEMATEL approach: evidence from the manufacturing sector

Mahak Sharma, Rajat Sehrawat

This study aims to identify the critical factors (barriers and drivers) influencing the adoption of cloud computing (ACC) in the manufacturing sector in India.

Do online consumer reviews help to evaluate the performance of automobile manufacturers?

Amit Singh, Mamata Jenamani, Jitesh Thakkar

This research proposes a text analytics–based framework that examines the utility of online customer reviews in evaluating automobile manufacturers and discovering their…

Prioritizing distribution centers in humanitarian logistics using type-2 fuzzy MCDM approach

Hafize Yılmaz, Özgür Kabak

Locating disaster response centers is one of the key elements of efficient relief operations. The location and infrastructure of the candidate facilities usually conform to the…

WASPAS based MULTIMOORA method under IVIF environment for the selection of hub location

Nezir Aydin, Sukran Seker

Low cost carriers (LCCs) have become one of the most significantly growing parts of the airline servicing market. This new player has redesigned the whole airline industry, which…

A multi-attribute model to optimize the price and composition of prepaid mobile Internet plans

Arya Sohrabi, Mir Saman Pishvaee, Ashkan Hafezalkotob, Shahrooz Bamdad

Prepaid mobile Internet is one of the most profitable services that are composed of multiple attributes. The overall utility of Internet service can be broken down into the sum of…

Efficient team formation from pool of talent: comparing AHP-LP and TOPSIS-LP approach

Preeti Dwivedi, Vijit Chaturvedi, Jugal Kishore Vashist

This research focuses on suggesting an optimized model for selecting best employees using advanced multi-criteria decision making method to a supply chain firm, who is planning to…