Table of contents
Performance assessment for liner shipping industry: a multi-attribute analysis by the balanced scorecard (BSC)
Zi-Yi Gao, Okan Duru, Emrah Bulut, Shigeru YoshidaThis paper investigates the performance assessment of liner shipping industry and presents a multi-dimensional evaluation framework to ensure both financial and non-financial…
Comparative Analysis of Methodologies to Evaluate Air Cargo Carriers’ Service Quality: Focusing on SERVQUAL and SERVPERF
A Rim Park, Hun-Koo HaWith an increasing air cargo demand in the global air cargo transport industry, not only domestic airlines but also foreign carriers are actively investing in the air cargo…
The Effect of Customer Service on Firm Performance: Developing Scales for Performance Measurement of Customs Clearance Firms
Hee-sung BAE, Woo-young LEE, Yang-kee LEEThis research has three objectives: one is to develop measuring criteria for ascertaining performance of customs clearance firms, another is to test reliability and validity of…
Impact of Market Openness on Growth and Stability in Korea
Wonchang JangA controversy about whether liberalization through market opening is a necessary and sufficient condition for a stable and balanced growth in the developing countries was…
The Effects of FTA on Trade under Different Degree of Product Substitution and Imports Market Structure
Koo Woong ParkWe study here the effects of FTA on demand, consumer surplus, dealer profit, and tariff revenue depending on the degree of substitution between two goods and import competition…
ISSN:
1738-2122e-ISSN:
2508-7592Online date, start – end:
2022Journal’s owner:
Jungseok Research Institute of International Logistics and TradeOpen Access:
open accessEditor:
- Dr Hun-Koo Ha