Tourism Review: Volume 72 Issue 1

Social responsibility influence on customer trust in hotels: mediating effects of reputation and word-of-mouth

Mohammad Reza Jalilvand, Leila Nasrolahi Vosta, Hamze Kazemi Mahyari, Javad Khazaei Pool

This paper aims to model and test the relationships between corporate social responsibility (CSR), corporate reputation (CR), word-of-mouth (WOM) behavior and customer trust (CT…

An exploratory study of gay travelers: socio-demographic analysis

Heejung Ro, Eric D. Olson, Youngsoo Choi

This exploratory study aims to examine gay travelers’ travel psychographics (allocentricity and psychocentricity) in relation to openness about sexual orientation, collective…

Drafting a realistic tourism policy: the airlines’ strategic influence

Sotiroula Liasidou

In tourism literature, policy is synonymous with the involvement of the government in terms of planning, developing and organising the destination. In the case of the airline…

The dialogue and advocacy initiatives for reforming the business environment of the tourism and hospitality sector in Tanzania

Wineaster Anderson, Theresia Busagara, Deogratious Mahangila, Maria Minde, Donath Olomi, Victor Bahati

This paper aims to investigate the nature of the public–private dialogue (PPD) initiatives and how PPDs are being used in the tourism and hospitality sector as the tool for…

Explaining tourism expenditure based on trip characteristics in emerging urban-cultural destinations

Juan Ignacio Pulido-Fernández, Pablo Juan Cárdenas-García, Isabel Carrillo-Hidalgo

The purpose of this paper is to examine, through a microeconomic analysis, the extent to which trip characteristics influence tourism expenditure in 14 emerging urban-cultural…

Environmental awareness, initiatives and performance in the hotel industry of Macau

Yim King Penny Wan, Sow Hup Joanne Chan, Hui Lan Wendy Huang

This paper aims to examine the environmental awareness, initiatives and performance in the Macau hotel industry.

Cruise tourism management: state of the art

Alexis Papathanassis

Cruise tourism is a dynamic, growing segment of tourism that has long ceased to represent a mere niche and is slowly but steadily entering the domain of mainstream tourism. Yet…

Network science and tourism – the state of the art

Rodolfo Baggio

In recent years, network science has become a dynamic and promising discipline. This study aims to provide a brief summary of the subject and the application to the tourism domain.