Table of contents
The role of resource investment as a key element for resolving the bank size paradox
Rolan Mauludy Dahlan, Rhenald Kasali, Setyo Hari Wijanto, Jony Oktavian HaryantoThis study aims to explore the role of resource investment in resolving the bank size paradox, in which there is a direct positive impact on financial performance but also the…
Determinants of loyalty programmes and their impact on store patronage
Ashutosh Kolte, Nitin Veer, Yogesh Mahajan, Dario SiggiaThe purpose of this study is to measure the impact of perceived benefits offered by loyalty programmes on store patronage behaviour and repeat purchase behaviour of customers…
The forms and antecedents of customer misbehaviour: a bibliometric analysis and qualitative research from Asian emerging country perspective
Apoorva A., Ranjan Chaudhuri, Sheshadri Chatterjee, Demetris VrontisThis study aims to identify and elucidate on the different forms and antecedents of customer misbehaviour in the service industry of the emerging country particularly India.
Indian wine tourism: new landscape of international spillovers
Swati Singh, Ralf WagnerWine tourism is spreading from the “old world” wine countries to Asia. The purpose of this paper is to introduce the GLOW framework capturing the tension of homogenization and…
A moderated-mediated model for examining the impact of fear of pandemic on employees’ turnover intention in Dubai’s hospitality and tourism industry
Shaikha Ebrahim AlMutawa, Kamarul Zaman Ahmad, Mohamed Hussein Behery, Ibrahim TabcheThe global spread of the COVID-19 pandemic has affected businesses worldwide. Arguably, one of the most affected industries is the hospitality sector, where the world has seen a…
A nation brand development framework: the stakeholders’ perspective
Jilan Abdalmajid, Ioanna Papasolomou, Demetris Vrontis, Yioula Melanthiou, Alkis Thrassou, Naziyet UzunboyluLiterature on nation branding is heterogeneous and varies significantly, not only in terminological terms but also in theoretical approaches and practical application. This paper…
Work engagement and job performance among nurses in the public healthcare sector in the United Arab Emirates
Faitma Mohammed Al Badi, Jacob Cherian, Sherine Farouk, Moza Al NahyanNurses who are more engaged in their work, and have the right job characteristics and positive organizational factors, are expected to perform better. The purpose of this study is…
An assessment of facilitative leadership, communication quality and trust on public-private partnership success
Rafedzah Mohd Som, Ismi Arif Ismail, Zoharah Omar, Siti Noormi Alias, Soaib AsimiranThis study aims to test a public–private partnership (PPP) success model by examining the direct effects of two input factors (facilitative leadership and communication quality…
ISSN:
1558-7894e-ISSN:
1559-2243ISSN-L:
1558-7894Online date, start – end:
2006Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Sanjay Singh