Clinical Governance: An International Journal: Volume 13 Issue 1
Table of contents - Special Issue: The work of the NHS institute
Guest Editors: Hugh Rogers
Transforming access: the role of data within service improvement to transform access to services
Julia R.A. Taylor, Susanna ShoulsData have a critical role in supporting service improvement and this is particularly the case for service improvement to reduce waiting times. The purpose of this paper is to…
Accelerating the improvement process
Mark Mugglestone, Lynne Maher, Nick Manson, Helen BaxterThe purpose of this paper is to provide an overview of a structured improvement process that is used in all programmes of work of the NHS Institute for Innovation and Improvement…
Quality improvements in hospital flow may lead to a reduction in mortality
Stephen Gilligan, Melanie WaltersThe purpose of ths paper is to report that timely interventions to facilitate medical patient flow and reduce medical outliers may be associated with a reduction in hospital…
Attainment of competency in management and leadership: No longer an optional extra for doctors
John Clark, Kirsten ArmitThe purpose of this paper is to provide a summary of a research and consultation project being undertaken by the NHS Institute for Innovation and Improvement and The Academy of…
How can we make improvement happen?
Bernard CrumpThe purpose of this paper is to explore some of the key factors that trigger and drive improvement in the NHS and in health care more widely, and to suggest what practical steps…
Experience based design: a practical method of working with patients to redesign services
John Pickles, Elaine Hide, Lynne MaherThe purpose of this paper is to describe a study which aims to provide an alternative approach to clinical governance. This involves patients in redesigning services based on…
Children and young people: reviewing practice and policies
Jane CowanThe purpose of this paper is to draw attention to important new guidance from the GMC (General Medical Council) on the care of children and young people and its implications for…