Table of contents
Could HR do more with new technology?
Annie WaiteWe suggest ways for HR to harness new social‐media tools (such as blogs, wikis and podcasts) to provide a practical benefit to the business.
Finding roles for social‐media tools in HR
Bruce TulganBruce Tulgan suggests nine ways in which HR can connect with the business using new social‐media tools such as podcasts, wikis and blogs.
What are the characteristics of a true learning organization?
Andrew MayoA learning organization is perhaps better described as a learning culture. Cultures take time to build and require concerted, integrated effort. Of course, we also expect to see…
How to integrate new technology and social media into HR processes
Michael Rudnick, Watson WyattToday’s technology‐fueled change, often referred to as Web 2.0, is transforming HR’s interaction with employees and managers. A key element of Web 2.0 is social media, which can…
Quentin Colborn, QC People Management
Quentin Colborn is director of QC People Management. His previous positions include group HR director at Rubicon, employment relations managers at RAC Motoring Services and HR and…
Communicating HR’s value
Theresa L SeagravesUsing metrics to communicate HR’s value to an organization is critical to the perception of HR as a valuable resource. What many HR professionals miss is that how those metrics…
Spearheading video interviewing at Appointments Bi‐Language
Tim Venn, Kees HoogstraateVideoconferencing gives companies an advantage in the global competition for talent, say Tim Venn, director of recruitment firm, Appointments Bi‐Language, and Kees Hoogstraate…
Using Appreciative Inquiry to measure employee engagement
Cath KeersFocusing on the positives and introducing initiatives around those themes helped to improve employee satisfaction at O2 UK, a mobile communications company, says its customer…
Aiding retention with unique health benefits incentives
James GeneauJames Geneau, vice president of Canadian health‐insurance provider, Benecaid, explains how tailoring the health‐benefits packages at a Canadian law firm helped cut costs and meet…
Research and results: A look at current trends and data
Middle managers aren’t always good leaders, study says, Recruitment and retention top challenges for HR leaders, 56% of companies believe their pension plans are risky, Put…
HR’s role in audience segmentation: How employee segmentation can help HR create tailored programs for its different employee groups
Annie WaiteThis collection of case studies and advisory steps is taken from Melcrum’s recent research report “Mastering Audience Segmentation” and provides an overview of how HR and…
The impact of culture and climate on change: Distinguishing between culture and climate to change the organization
Eli SopowChange initiatives that fail have often ignored the subtle yet vital difference between organizational culture and organizational climate. Here, Eli Sopow distinguishes between…
Merging with confidence at LogicaCMG: Why HR is key to ensuring the whole is greater than the sum of its parts
Nigel PerksLeading IT company LogicaCMG has grown from 3,000 employees in 1991 to 40,000 employees today. Here, group director Nigel Perks explains how the organization’s HR programs have…
Measuring the financial impact of HR: Defining and controlling the areas where HR adds cost and value
Alice SnellUsing the case‐study examples of Dow and UnitedHealth Group and a selection of research papers, Alice Snell, vice president of Taleo Research, explores the ways in which you can…
Improving retention with a recognition overhaul: Why Craegmoor Healthcare regularly reassesses its rewards and training
Denise KeatingKeeping a close eye on what motivates employees made all the difference to Craegmoor Healthcare’s staff turnover rates, as its HR and IT director, Denise Keating, explains in this…
ISSN:
1475-4398e-ISSN:
1758-8537ISSN-L:
1475-4398Online date, start – end:
2004Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Javier Bajer
- Nicholas King