Strategic HR Review: Volume 13 Issue 4/5

Dynamic governance: a new leadership model for Non-Execs

The purpose of this article is to present the latest Heidrick and Struggles (H&S) corporate governance report, Towards Dynamic Governance 2014. H&S have been monitoring the…

‘Respons’ible service quality

The purpose of this study was to bridge the gap between customer’s assessment of service quality dimensions (SERVQUAL model) and the descriptors of training. A model of service…

Design thinking in talent acquisition: a practitioner’s perspective

The purpose of this article is to examine the applicability of design thinking to the strategic role of talent acquisition in organizations. While design thinking has become part…

Developing sales training programs to promote a competitive advantage: linking corporate strategy with human resource development

The purpose of this article is to provide a framework for any organization to follow in designing training programs by describing a hypothetical sales training model linked to an…

Dynamic leadership – a leadership shortage solution

The purpose of this research paper is to explore how organizational leadership style is related to employee leadership skills, leadership and business trends, as well as…

Deal with negativity in the workplace

SHRM: alignment of HR function with business strategy

Managing diversity by the numbers

Why businesses keep misdiagnosing gender diversity

Implementation of a cross-border social media strategy

Practitioner Profile … Karen Milner (thebigword)