Online Information Review: Volume 42 Issue 7

Timely assessment of disaster and emergency response networks in the aftermath of superstorm Sandy, 2012

Jungwon Yeo, Louise Comfort, Kyujin Jung

The purpose of this paper is to elaborate pros and cons of two coding methods: the rapid network assessment (RNA) and the manual content analysis (MCA). In particular, it focuses…

Predicting the quality of health web documents using their characteristics

Melinda Oroszlányová, Carla Teixeira Lopes, Sérgio Nunes, Cristina Ribeiro

The quality of consumer-oriented health information on the web has been defined and evaluated in several studies. Usually it is based on evaluation criteria identified by the…

A study of antecedents influencing eWOM for online lecture website: Personal interactivity as moderator

Mi sook Lee, Hongbok An

The purpose of this paper is to identify the antecedent factors – perceived usefulness (PU), perceived switching cost (PSC) and perceived web security (PWS) – affecting learners’…

To get cited or get tweeted: a study of psychological academic articles

Yingxin Estella Ye, Jin-Cheon Na

By analyzing journal articles with high citation counts but low Twitter mentions and vice versa, the purpose of this paper is to provide an overall picture of differences between…

Mediating impact of fan-page engagement on social media connectedness and followers purchase intention

Zoha Rahman, Sedigheh Moghavvemmi, Kumaran Suberamanaian, Hasmah Zanuddin, Hairul Nizam Bin Md Nasir

The purpose of this paper is to identify the mediating effect of fan-page followers’ engagement activities and moderating role of followers’ demographic profile and trust level on…

Challenges for an SNS-based public sphere in 2016

Kyle John Lorenzano, Miles Sari, Colin Harrell Storm, Samuel Rhodes, Porismita Borah

Political polarization and incivility manifested itself online throughout the 2016 US presidential election. The purpose of this paper is to understand how features of social…

The perception of e-servicescape and its influence on perceived e-shopping value and customer loyalty

Ana Cuic Tankovic, Dragan Benazic

The popularity of online shopping has grown in the recent years, enhancing the interest in identifying the factors that influence shoppers’ loyalty. The purpose of this paper is…

Social media and co-creative service innovation: an empirical study

Bijoylaxmi Sarmah, Shampy Kamboj, Jay Kandampully

Online information research on hotels is gradually emerging as a key area of research with the increasing use of social media as a platform for co-creative service innovation…

Analysis of user-generated comments posted during live matches of the Cricket World Cup 2015

Snehasish Banerjee

The purpose of this paper is to analyze user-generated comments posted on social media while live matches were being played during the Cricket World Cup 2015.