Online Information Review: Volume 40 Issue 2

Who creates value in a user innovation community? A case study of MyStarbucksIdea.com

Hanjun Lee, Yongmoo Suh

Successful open innovation requires that many ideas be posted by a number of users and that the posted ideas be evaluated to find ideas of high quality. As such, successful open…

Improving web user satisfaction by ensuring usability criteria compliance: The case of an economically depressed region of Europe

Maria del Carmen Suarez-Torrente, Patricia Conde-Clemente, Ana Belén Martínez, Aquilino A. Juan

The purpose of this paper is to improve and facilitate the work of developers and usability evaluators by providing an adaptable and effective support. A well-defined set of…

Sense of belonging based on novel posting: Individuals’ processes of social and psychological integration into virtual groups

Tian-Chao Guo, Zhi-Chao Cheng

Although novel posting is a universal phenomenon in virtual communities (VCs), few studies have addressed the benefits of novel posting for group members. The purpose of this…

Disclosure of corporate social responsibility information and explanatory factors

Isabel Gallego-Álvarez, Ivo Alexandre Quina-Custodio

– The purpose of this paper is to analyze the voluntary disclosure of corporate social responsibility (CSR) in companies of different countries.

Estimating Google’s search engine ranking function from a search engine optimization perspective

Cheng-Jye Luh, Sheng-An Yang, Ting-Li Dean Huang

– The purpose of this paper is to estimate Google search engine’s ranking function from a search engine optimization (SEO) perspective.

Trying to understand social media users and usage: The forgotten features of social media platforms

Katrin Weller

The purpose of this paper from the series “Monitoring the Media: Spotlight on Social Media Research” is to look into different approaches to study uses of social media platforms �…

Individual processing of phishing emails: How attention and elaboration protect against phishing

Brynne Harrison, Elena Svetieva, Arun Vishwanath

The purpose of this paper is to explore user susceptibility to phishing by unpacking the mechanisms that may influence individual victimization. The focus is on the…

The possibilities and perils of academic social networking sites

Ann E Williams, Melissa A. Woodacre

The purpose of this paper is twofold: the first aim is theoretical – to review extant literature on academic social networks, while considering current limitations and potential…