Performance Measurement and Metrics: Volume 6 Issue 3
Strapline:
The international journal of library assessment, value and impact
Subjects:
Table of contents
Libraries and economic value: a review of recent studies
Roxanne MissinghamThis paper aims to outline the development of research into the value of libraries over the past decade.
2875
Making decisions using the balanced scorecard and the simple multi‐attribute rating technique
George Valiris, Panagiotis Chytas, Michael GlykasThe purpose of this article is to address the measure selection problem and to propose the use of a multi‐criteria approach to address the problem more effectively. The main…
6373
The role of effective intervention in promoting the value of electronic information services in the learning process: Case studies in higher education
Alison PickardThis research aims to produce a “mile‐deep” study of the impact of using EIS on a small homogeneous group of undergraduate students during their entire undergraduate education, a…
932
Evaluation of the university library service quality: analysis through focus group interviews
Yoshinori Satoh, Haruki Nagata, Päivi Kytömäki, Sarah GerrardThe purpose of this study is to clarify the indicators and measures that correspond to the dimensions of users' evaluation of university library service.
2707
ISSN:
1467-8047e-ISSN:
1758-6925ISSN-L:
1467-8047Online date, start – end:
2000Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Dr Frankie Wilson
- Holt Zaugg