Performance Measurement and Metrics: Volume 10 Issue 3

IFLA, sustainability and impact assessment

Fiona Bradley

This paper aims to talk briefly about IFLA's experiences with funders' evaluation requirements and the difficulties of finding an evaluation methodology that is appropriate for…

Structuration and social identity theories: Qualitative methodologies for determining skills and competencies for the information profession in the 21st century

Judith Broady‐Preston

The purpose of this paper is to explore qualitative methodologies appropriate to a research project investigating the boundaries and scope of the information profession, with…

Gender and publication output of librarians in Edo and Delta State university libraries in Nigeria

Emmanuel E. Baro, Osaheni Oni, George O. Onyenania

This study aims to ascertain gender differences in librarians’ publication output in Nigerian university libraries; to spotlight the benefits librarians derive from publication…

Individual differences in service quality assessment: A study of a private university library system in Bangladesh

Zahid Hossain Shoeb, S.M. Zabed Ahmed

This paper aims to investigate users' individual differences such as gender and status in service quality assessment of Independent University, Bangladesh Library (IUBL), a…

Equating scores on “Lite” and long library user survey forms: The LibQUAL+® Lite randomized control trials

Bruce Thompson, Martha Kyrillidou, Colleen Cook

In 2009, in Performance Measurement and Metrics, the authors reported results of LibQUAL+® experiments at four universities in which the use of the LibQUAL+® Lite protocol was…

Measuring Croatian public and academic library culture: Interviews with library directors

Kornelija Petr Balog

This paper aims to present the results of interviews conducted with public library directors and academic Chief Librarians on various topics connected with library quality in…

Editorial

Steve Thornton