Business Process Management Journal: Volume 9 Issue 3

Visual navigation of distributed knowledge structures in groupware‐based organizational memories

Stefan Smolnik, Ingo Erdmann

Many of today's organizations already have a strong integration of groupware systems within their IT‐infrastructure. The shared databases of these groupware systems form…

A framework for designing a workflow‐based knowledge map

Intae Kang, Yongtae Park, Yeongho Kim

A complete form of knowledge management system comprises both process management and contents management. Process management is concerned with handling activities to generate and…

Do we practise what we preach?: Are knowledge management systems in practice truly reflective of knowledge management systems in theory?

Nilmini Wickramasinghe

Knowledge management systems are predominant in both theory and practice. However, are the same systems discussed in theory actualized in practice? By comparing and contrasting…

Knowledge conversion with information technology of Korean companies

Hyun‐Soo Lee, Yung‐Ho Suh

This research aims at finding out how the efforts of Korean enterprises to convert data and information into knowledge are related to the use of information technology. It also…

Interaction management: The next (and necessary) step beyond knowledge management

Stephen W. Smoliar

Purveyors of knowledge management software have a disconcerting tendency to promote the myth that all problems may be solved by more powerful tools for the exchange of information…

Experiences from knowledge management implementations in companies of the software sector

Dimitris Apostolou, Gregoris Mentzas

The Know‐Net knowledge management solution, that includes a theoretical framework, a consulting method and a software tool, is based on a knowledge asset‐centric design that…

The potential use of knowledge management for training: A review and directions for future research

Joseph R. Muscatello

The powerful competitive traits of a learning organization are well documented. Companies in the future will have to provide new and innovative techniques if they hope to survive…

The effective knowledge organization

William R. King

Guest editorial

Young-Gul Kim, Heeseok Lee, Ingoo Han