Table of contents
Corporate communications within a BPR context
T.R. Belmiro, P.D. Gardiner, J.E.L. Simmons, F.C.A. Santos, A.F. RentesCommunication aspects within organisational changes have received greater attention since the advent of business process re‐engineering. This fact has been attributed mainly to…
Nonlinearity as a tool for business process reengineering
Mary Ann Murray, H. Richard Priesmeyer, Lawrence F. Sharp, Rhonda Jensenn, Gwenneth JensenIn today’s competitive business environment, organizations are being challenged to improve performance by improving processes, minimizing costs, and increasing output. Such…
Assessment of TQM implementation: Benchmarking Singapore’s productivity leaders
Kin Chung WoonMuch has been written about the importance of assessing total quality management (TQM) practices in organisations. Several studies on TQM assessment are found in the literature…
Management of environmental scanning processes in large companies in Thailand
Chittipa Ngamkroeckjoti, Lalit M. JohriA study of ABB, Shell and CP Group of companies in Thailand found that the scope and management of environmental scanning activities within organizations evolve continuously as a…
Analysis of a cultural change in a Spanish telecommunications firm
Enrique Claver, José L. Gascó, Juan Llopis, Enrique A. LópezThis paper analyzes the efforts made by the Telefonica Group (the main Spanish firm in the telecommunications sector) to evolve from a bureaucratic culture to another oriented…
ISSN:
1463-7154e-ISSN:
1758-4116ISSN-L:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Elena-Madalina Vatamanescu