Business Process Management Journal: Volume 20 Issue 3

Developing an analytical framework to assess the uncertainty and flexibility mismatches across the supply chain

Sajad Fayezi, Ambika Zutshi, Andrew O’Loughlin

The purpose of this paper is to discuss how decisions regarding organisational flexibility can be improved through targeted resource allocation, by focusing on the supply chain's…

Assessing the design, management and improvement of Kaizen projects in local governments

Manuel F. Suárez-Barraza, José Á. Miguel-Dávila

Despite the abundant literature in the private sector, a significant gap was detected in the public sector where there were only a few academic efforts to appraise or assess the…

An analysis of BPM lifecycles: from a literature review to a framework proposal

Rinaldo Macedo de Morais, Samir Kazan, Silvia Inês Dallavalle de Pádua, André Lucirton Costa

Business process management (BPM) is an emerging research theme in management. BPM lifecycles are models that systematize the steps and activities that should be followed for…

A critical analysis of Lean approach structuring in hospitals

Niccolo Curatolo, Samir Lamouri, Jean-Charles Huet, André Rieutord

As reimbursements fall and costs for services climb, organizations are forced to follow the painful motto of doing more with less. A solution could be the adaptation of industrial…

Bunch: a channel-oriented business network modelling approach

Christopher Durugbo

The purpose of this paper is to evaluate the benefits of using the business network channel (Bunch) approach for modelling business networks and studying the business network…

Extending the ERP system: considering the business relationship portfolio

Peter Ekman, Peter Thilenius, Torbjörn Windahl

Research has shown that companies focus their internal processes when they adopt enterprise resource planning (ERP) systems. However, the ERP systems need to expand their…

Flexible strategic framework for managing innovation from perspective of continuity and change: A study of SMEs in India

Vijay Gupta, Bindu Gupta

This research study identifies the factors influencing innovation and technology management in Indian manufacturing small- and medium -sized enterprises (SMEs) with a focus on the…