Business Process Management Journal: Volume 20 Issue 2

Analysis of management practices in performance-based outsourcing contracts

Bruna Omizzolo Lazzarotto, Miriam Borchardt, Giancarlo Pereira, Caroline Almeida

Outsourcing-based performance practices establish goals for supplier performance and compensation. The management of contracts based on performance is complex as is the alignment…

Influence of resources on maintenance operations with different asset monitoring levels: A simulation approach

Abdullah A. Alabdulkarim, Peter D. Ball, Ashutosh Tiwari

The demand for contracts on assets availability has increased. Recently published papers show that the use of asset health monitoring technologies is being encouraged to improve…

The missing link between BPM and accounting: Using event data for accounting in process-oriented organizations

Christian Sonnenberg, Jan vom Brocke

The purpose of this paper is to integrate business process management (BPM) and accounting on a conceptual level in order to account for the economic implications of process-state…

BPM for change management: two process diagnosis techniques

Silvia Inês Dallavalle de Pádua, Janaina Mascarenhas Hornos da Costa, Mayara Segatto, Melchior Aparecido de Souza Júnior, Charbel José Chiappetta Jabbour

This paper focuses on organizational change through the business process management approach. While “business process modeling” permits understanding process activities and their…

Business process in supply chain integration in sugar and ethanol industry

Alexandre Tadeu Simon, Eduardo Guilherme Satolo, Herbert Abude Scheidl, Luiz Carlos Di Sério

Despite the increasing interests in supply chain management (SCM) within academy and industrial environment, there is still a lack of academic literature concerning topics such as…

Truck-sharing challenges for hinterland trucking companies: A case of the empty container truck trips problem

Samsul Islam, Tava Olsen

This study aims to explore the challenges of truck-sharing and effective ways of dealing with those in achieving supply chain collaboration and collaboration in transportation…

Process management, innovation and efficiency performance: The moderating effect of competitive intensity

Janine L. Sanders Jones, Kevin Linderman

Much of the practitioner literature touts the universal benefits of process management and its impact on operational performance. However, in academic literature, empirical…