Table of contents
The importance of value and context for mobile CRM services in banking
Preety Awasthi, Purnima S. SangleThe aim of the paper is to identify interactions existing among the identified factors and understanding how they impact adoption intention so that better CRM strategies for…
Business process portfolio selection in re-engineering projects
Anna Darmani, Payam HanafizadehIn today's societies, work environment and customers' expectations change on a daily manner. Consequently, it is crucial for companies to find a way for adapting themselves to new…
A layered approach for actor modelling in business processes
Christine Natschläger, Verena GeistA major problem of business process modelling languages that primarily express the flow of activities is the limited support for actor modelling provided by rigid swimlane…
Modelling, simulation and analysis of control mechanism of a dynamic supply chain system considering supply-price trade-off, using control theory
Anup Kumar, Kampan Mukherjee, Narendra Kumar– The objective of this work is to develop a model that can be used for simulation of different parameters including price, subjected to different control strategies.
Performance measurement and management frameworks: Research trends of the last two decades
Neetu Yadav, , Mahim SagarThe purpose of this paper is to provide an integrated framework of performance management area showcasing research trends in performance measurement and management frameworks…
ISSN:
1463-7154e-ISSN:
1758-4116ISSN-L:
1463-7154Renamed from:
Business Process Re-engineering & Management JournalOnline date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Professor Elena-Madalina Vatamanescu