Business Process Management Journal: Volume 17 Issue 3

Collaborative business process management: status quo and quo vadis

Bjoern Niehaves, Ralf Plattfaut

The purpose of this paper is to analyze the status quo with regards to business process management (BPM) and collaboration and to show potential fields of future research in the…

Aligning critical success factors to organizational design: A study of Swedish textile and clothing firms

Rudrajeet Pal, Håkan Torstensson

Concurrent designing of products, processes and supply chains (three‐dimensional concurrent engineering (3‐DCE)) has proved to be beneficial in rendering holistic…

Core process management practices, quality tools and quality improvement in ISO 9001 certified manufacturing companies

Evangelos L. Psomas, Christos V. Fotopoulos, Dimitrios P. Kafetzopoulos

The purpose of this paper is to determine, first, the level to which ISO 9001 certified manufacturing companies adopt process management and improve quality, second, the latent…

Round‐trip iterative business process modelling between BPA and BPMS tools

Melissa Cheung, Jan Hidders

This paper aims to present how iterative round‐trip modelling between two different business process modelling tools can be enabled on a conceptual level. Iterative round‐trip…

Enterprise resource planning (ERP) benefits survey of Indian manufacturing firms: An empirical analysis of SAP versus Oracle package

C. Annamalai, T. Ramayah

The purpose of this study is to examine the tangible and intangible benefits of two enterprises resource planning (ERP) packages namely SAP and Oracle. In particular, the…

IT infrastructure refresh planning for enterprises: a business process perspective

Tugrul U. Daim, Matthew Letts, Mark Krampits, Rabah Khamis, Pranabesh Dash, Mitali Monalisa, Jay Justice

This paper aims to research literature to describe the business processes used when planning IT infrastructure refreshes.

Recent advances in e‐service in the public sector: state‐of‐the‐art and future trends

H.S. Hassan, E. Shehab, J. Peppard

This paper aims to thoroughly review the research literature concerning e‐service in the public sector (2000‐2009) for the purpose of summarising and synthesising the arguments…

Using virtual worlds for collaborative business process modeling

Ross Brown, Jan Recker, Stephen West

Process modeling is a complex organizational task that requires many iterations and communication between the business analysts and the domain specialists. The challenge of…