Business Process Management Journal: Volume 15 Issue 2

Emerging trends in sourcing of business services

Ajay Sharma, Patricia Loh

The purpose of this paper is to examine key emerging trends in sourcing of business services.

An empirical study about the status of business process management

Thomas Neubauer

Recently, business process management (BPM) is among the most important managerial topics because it allows companies an agile adaptation to changing business requirements…

Process redesign: reengineering core process at computer department – a case of SWCC

Sulaiman A. Al‐Hudhaif

The purpose of this paper is to expose and discuss the problems and suggests solutions for software development process in a large organization.

Improving the business processes of a bank

Cristina Climent, Josefa Mula, Jorge E. Hernández

The purpose of this paper is to describe and analyze the business processes of a bank by considering a graphical and a descriptive view in order to find critical processes and to…

Dynamic outsourcing through process modularization

Lifang Wu, Daewoo Park

The purpose of this paper is to introduce a dynamic outsourcing framework for making and implementing process outsourcing decisions in a rapidly changing environment.

Knowledge‐sharing behaviour of bank employees in Greece

Prodromos D. Chatzoglou, Eftichia Vraimaki

This paper aims to develop an understanding of the factors that influence knowledge‐sharing behaviour within an organisational framework, using widely accepted social psychology…

Information requirements for managerial decisions in manufacturing

Kongkiti Phusavat, Rapee Kanchana, Binshan Lin

The study is based on the need to improve a management process, especially the linkage between strategies, and performance measurement and analysis. This need concentrates on…

An integrated framework for understanding the driving forces behind non‐sequential process of internationalisation among firms

Aihie Osarenkhoe

Is non‐sequential internationalization process solely technology enabled or a product of mutually interdependent forces? This paper aims to show that even though the sequential…