Business Process Management Journal: Volume 15 Issue 1

Telemedicine: a process enabler for enhanced healthcare delivery systems

Archie Lockamy, Douglas L. Smith

The purpose of this paper is to provide a conceptual framework along with underlying propositions for the design and deployment of telemedicine projects which provide healthcare…

Defining strategic processes in investment companies: An exploration study in Iranian Investment Companies

Payam Hanafizadeh, Mehrdad Rezaei, Alireza Ghafouri

The purpose of this paper is to define the strategic processes or processes with strategic nature of investment companies (ICs). This goal is achieved by proposing a methodology…

The role of culture in e‐commerce use for the Egyptian consumers

Ghada Refaat El Said, Galal H. Galal‐Edeen

The purpose of this paper is to systematically research and characterise the cultural response of a particular culture in the use of e‐commerce systems. The research paper…

Managing the process of channel alignment: Model‐driven strategy development in a multinational corporation

Kai Wehmeyer, Alexander Kipp, Kai Riemer

The purpose of this paper is to develop a framework and a reference process for achieving channel alignment in companies that use traditional and electronic marketing channels…

Business process verification – finally a reality!

M.T. Wynn, H.M.W. Verbeek, W.M.P. van der Aalst, A.H.M. ter Hofstede, D. Edmond

The purpose of this paper is to demonstrate that process verification has matured to a level where it can be used in practice. This paper reports on new verification techniques…

A cause‐effect‐cause model for sustaining cross‐functional integration

Charles R. Emery

The purpose of this paper is to identify prerequisites for sustaining effective cross‐functional integration as well as their temporal inter‐relationships. Once this type of…

An object oriented intelligent environment for ERP systems

Suresh Subramoniam, Mohamed Tounsi

The purpose of this paper is to demonstrate object‐oriented (OO) features in a language, suitable for artificial intelligence (AI), which will execute in a web environment…

Information flows and business process integration

Nicholas Berente, Betty Vandenbosch, Benoit Aubert

Many business process improvement efforts emphasize better integration, yet process integration can mean many things. The purpose of this paper is to emphasize the importance of…

Special issue on Integrated management systems