Business Process Management Journal: Volume 14 Issue 2

A hybrid knowledge‐based performance measurement system

Mohammed Khurshid Khan, Dermawan Wibisono

This paper aims to present a hybrid knowledge based (KB) – analytic hierarchy process (AHP) – gauging absence of pre‐requisite (GAP) analysis of performance measurement system…

A conceptual case‐based model for knowledge sharing among supply chain members

Chengbo Wang, Craig Fergusson, Daniel Perry, Jiju Antony

A successful supply chain should ensure that all participating members benefit from the marketplace. To achieve this goal, the supply chain members need to improve their…

Determinants of Bahraini managers' acceptance of business process reengineering

Emad M. Kamhawi

This paper aims to examine the possible underlying factors that influence managers' intentions towards adopting business process reengineering (BPR) in a less‐developed country…

Agents and workflow engines for inter‐organizational workflows in e‐government cases

Yiannis Verginadis, Gregoris Mentzas

The paper aims to propose a web‐based “intermediation hybrid architecture” for a workflow management system that integrates services by exploiting and combining the advantages of…

Exploring the impact of top management support of enterprise systems implementations outcomes: Two cases

Linying Dong

Despite the general consensus regarding the critical role of top management in the information systems (IS) implementation process, the literature reveals a lack of understanding…

A methodology to define strategic processes in organizations: An exploration study in managerial holding companies

Payam Hanafizadeh, Sorousha Moayer

To elaborate a methodology enabling organizations to define their strategic processes among other processes.

ERP innovation implementation model incorporating change management

M.J. Kemp, G.C. Low

The purpose of this research is to develop and provide a preliminary validation of a model for how change management during an ERP implementation affects the effectiveness of that…

A weakness determination and analysis model for business process improvement

Semih Coskun, Huseyin Basligil, Hayri Baracli

Modeling of the methods for providing improvements in business processes by value adding is researched with an integrated approach. The main purpose in this approach is improving…