Business Process Management Journal: Volume 13 Issue 3

ERP implementation: a compilation and analysis of critical success factors

Sherry Finney, Martin Corbett

To explore the current literature base of critical success factors (CSFs) of ERP implementations, prepare a compilation, and identify any gaps that might exist.

Business process reengineering in UAE public sector: a town planning case study

Mihyar Hesson, Hayder Al‐Ameed, Muhammad Samaka

To reengineer the applications' processes of the land department of Al‐Ain Municipality and to develop an electronic version of the reengineered processes.

ERP for SMEs – is proprietary software an alternative?

Kai A. Olsen, Per Sætre

To show that developing proprietary software is the best alternative for many small and medium‐sized enterprises (SMEs). Full control of the software makes it possible to remain…

Collaborative supply chain management: The most promising practice for building efficient and sustainable supply chains

Mohsen Attaran, Sharmin Attaran

The aim of this paper is to provide an overview of contemporary supply‐chain management systems.

Managing process deficiencies with enterprise systems

Shari Shang, Peter B. Seddon

The purpose of this paper is to examine the deficiencies and the sources of deficiencies in process changes associated with the implementation of enterprise systems (ES).

ERP systems and the coordination of the enterprise

Éric Alsène

This paper is aimed at shedding some light on the issue of the contribution of ERP systems to the coordination of the activities of the enterprise, an issue which has not been…

Business process approach towards an inter‐organizational enterprise system

Vichita Vathanophas

To review an existing enterprise resource planning (ERP) literature and provide the inter‐organizational practice of ERP system.

Business process reengineering: critical success factors in higher education

Hartini Ahmad, Arthur Francis, Mohamed Zairi

The purpose of this paper is to examine the critical success factors of business process reengineering (BPR) in higher education (HE).