Business Process Management Journal: Volume 13 Issue 2

“E‐discussion”: a group support system for co‐present knowledge sharing

Christian B. Hardless

This paper aims to inform the design of competence development systems for project management, based on a situated learning design framework.

Best practices in business process redesign: use and impact

S. Limam Mansar, H.A. Reijers

This paper seeks to provide business process redesign (BPR) practitioners and academics with insight into the most popular heuristics to derive improved process designs.

Extracting business process decomposition: A practical approach using the ISIran V methodology

Ali Fatolahi, Shahram Jalalinia, Zahra Dabestani, Masoumeh Eskandari

This paper seeks to offer a step‐by‐step methodology to extract and model business processes with a focus on business process decomposition. The main motivation is the lack of…

Online security evaluation process for new e‐services

Mihyar Hesson, Hayder Al‐Ameed

This paper sets out to contribute to making the use of the Dubai e‐government services more secure and facilitating the process of introducing new services, while maintaining the…

A proposed strategic alignment of IS/IT with supply‐chain management for UAE dates industry

Ahmad Jaffar, Hazem ElKhatib, Mihyar Hesson, Moh'd Radaideh

This paper seeks to elicit the challenges faced by the UAE dates industry in adopting and aligning its business strategy with the use of information system and information…

The influence of external variables on the executives' use of the internet

A.H. Seyal, N.A. Rahman

The primary purpose of this paper is to test and augment the original technology acceptance model (TAM) with three external variables: computer attitude, computer self‐efficacy…

A framework for the improvement of knowledge‐intensive business processes

Peter Dalmaris, Eric Tsui, Bill Hall, Bob Smith

This paper aims to present research into the improvement of knowledge‐intensive business processes.

Relationships of organizational culture toward knowledge activities

Ming‐Fong Lai, Gwo‐Guang Lee

This study seeks to explore factors affecting the implementation of knowledge activities, which are the organizational culture which many knowledge management programs adopt. The…