Business Process Management Journal: Volume 12 Issue 5

A knowledge centred framework for collaborative business process modelling

Emmanuel D. Adamides, Nikos Karacapilidis

The paper aims to present the design rationale, the structure and the use of a web‐based information systems framework for collaborative business process modelling.

The recovery of BPR implementation through an ERP approach: A hospital case study

Ziaul Huq, Thomas N. Martin

The purpose of this paper is to compare the approaches towards implementation of business process reengineering (BPR), and to provide some evidence as to which approach offers a…

Improvement of organizational efficiency and effectiveness by developing a manufacturing strategy decision support system

Issam S. Jalham, Wafa T. Abdelkader

To develop a model for manufacturing strategy formulation and implementation to help the managerial body of a corporation improve the efficiency and effectiveness of their company.

Feature‐oriented workflow modelling based on enterprise human resource planning

Roger Atsa Etoundi, Marcel Fouda Ndjodo, Marthe Aurellie Monessa, Erick Patrick Zobo

In the field of information systems, workflow modelling has attracted a lot of researchers. Most works in the domain do not take into consideration the concrete execution of…

Exploring total quality management for information systems in Indian firms: Application and benefits

Z. Rahman, J. Siddiqui

Considering IS as an integral part of the Indian firms under the purview of this study the paper seeks to investigate the TQM‐IS relationship. Describing total quality management…

Total quality management for sustainable development: Process based system models

Raine Isaksson

To highlight possible synergies between total quality management (TQM) and sustainable development (SD).

Goldratt's thinking process applied to employee retention

Lloyd J. Taylor, Becki Murphy, William Price

This study seeks to investigate the nature and extent of employee retention and turnover for metropolitan police and fire departments.

A collaborative supply chain management: Part 2 – the hybrid KB/gap analysis system for planning stage

Zulkifli Mohamed Udin, Mohammad K. Khan, Mohamed Zairi

The intention of this paper is to promote the model of knowledge‐based collaborative supply chain management (KBCSCM) system as an alternative strategy for organisations to…