Measuring Business Excellence: Volume 28 Issue 2

Subject:

Table of contents

Prioritizing dark patterns in the e-commerce industry – an empirical investigation using analytic hierarchy process

Vibhav Singh, Niraj Kumar Vishvakarma, Hoshiar Mal, Vinod Kumar

E-commerce companies use different types of dark patterns to manipulate choices and earn higher revenues. This study aims to evaluate and prioritize dark patterns used by…

Agile development for urban digitalisation: insights from the creation of Dresden’s smart city strategy

Jörg Rainer Noennig, Filipe Mello Rose, Paul Stadelhofer, Anja Jannack, Swati Kulashri

Digitalising cities requires new urban governance processes that account for rapidly changing environments and technological advances. In this context, agile development methods…

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Phygital approach to value co-creation in international museums

Laura Clemente, Gesualda Iodice, Francesco Carignani, Fabio Greco, Francesco Bifulco

The purpose of this paper is, through an exploratory analysis, to identify good practices implemented by international museums in the phygital context and their classification in…

A system for anomaly detection in reverse logistics: an application into an e-commerce company

Gianluca Elia, Gianpaolo Ghiani, Emanuele Manni, Alessandro Margherita

This study aims to present a methodology and a system to support the technical and managerial issues involved in anomaly detection within the reverse logistics process of an…

Analyzing the role of social value in megaprojects: toward a new performance framework

Ernesto De Nito, Andrea Caccialanza, Paolo Canonico, Edoardo Favari

Megaprojects stimulate and challenge public opinion across countries, generating extensive reactions from citizens. Given their ability to attract public attention, they may also…

Organization capital and modified audit opinion

Gaetano Matonti, Giuseppe Iuliano, Orestes Vlismas

This study aims to explore the effects of intellectual capital (IC) on the occurrence of a modified audit opinion decision. The authors expect that high IC intensive firms are…

Cover of Measuring Business Excellence

ISSN:

1368-3047

e-ISSN:

1758-8057

ISSN-L:

1368-3047

Online date, start – end:

1997

Copyright Holder:

Emerald Publishing Limited

Open Access:

hybrid

Editors:

  • Mr Jos Van Iwaarden
  • Professor Giovanni Schiuma