Measuring Business Excellence: Volume 22 Issue 1

Developing an indicator framework for measuring sustainable logistics innovation in retail

Petra Andersson, Helena Forslund

The purpose of this paper is to develop an indicator framework for measuring sustainable logistics innovation (SLI) in retail.

Fostering excellence in business model management in arts and cultural organisations: insights from focus group research across Europe

Daniela Carlucci

In today’s business landscape, arts and cultural organisations are challenged to search for excellence of their business model management to create and deliver value in a more…

Operational performance measures for startups

Nopadol Rompho

The purpose of this study is to investigate the uses of performance measures in startup firms, including perceived importance and performance of those measures.

Strategic analysis of CSF’s for not-for-profit organizations

Kenneth David Strang

The purpose of this study is to analyze how strategic planning is used as critical success factors (CSF’s) in not-for-profit (NFP) organizations. This was because many nonprofits…

Proposing a sequential operationalization of absorptive capacity

Sanjay Chaudhary, Safal Batra

This paper makes an attempt to demonstrate the importance of breaking absorptive capacity (AC) into two sequential components, to effectively measure and utilize the construct.

Comparative values of variables related to brand logos

Giorgio P. De Marchis, José M. Reales-Avilés, María del Prado Rivero

This research aims to provide data and insights about the perception of commercial logos and to offer practical benchmark data useful to business organizations.

Competitiveness of Electronics manufacturing industry in India: an ISM–fuzzy MICMAC and AHP approach

Manoj Kumar Singh, Harish Kumar, M.P. Gupta, Jitendra Madaan

The purpose of this paper is to identify and build a hierarchy of the factors influencing competitiveness of electronics manufacturing industry (EMI) at the industry level and…