Table of contents - Special Issue: Knowledge‐based perspectives of innovation and performance improvement in health care
Guest Editors: Antonio Lerro
Knowledge‐based perspectives of innovation and performance improvement in health care
Antonio LerroThis editorial of the special issue of Measuring Business Excellence is devoted to introduce and discuss a knowledge‐based perspective of innovation and performance improvement in…
Performance improvement in hospitals: leveraging on knowledge asset dynamics through the introduction of an electronic medical record
Luca Gastaldi, Emanuele Lettieri, Mariano Corso, Cristina MasellaThis study seeks to further the current debate about how to systematically improve hospital performance by enhancing and balancing knowledge exploration and knowledge exploitation…
Managing the knowledge interdependence with electronic medical record
Rocco Reina, Concetta Cristofaro, Assunta Lacroce, Marzia VenturaThe aim of the paper is the study of information systems as mechanisms to manage existing and widespread knowledge in health care organizations; this is a platform that supports…
Value of information in health services market
Petr Cernohorsky, Jan VoracekThe traditional service market is composed of customers and service providers, interacting within a given structure and following market‐specific rules. These basic attributes are…
Knowledge management practices in healthcare services
Jussi Myllärniemi, Harri Laihonen, Henri Karppinen, Kaisa SeppänenThe purpose of the study is to develop understanding about the role of information and knowledge in healthcare processes and thereby create a basis for practices that would better…
Exploring problem finding in a medical device company
Susanne NilssonThe purpose of this study is to investigate the implementation and use of a systematic and collaborative approach for environmental scanning in a medical device company aiming to…
Evaluating organisational climate through IC lens: the case of a public hospital
Daniela Carlucci, Giovanni SchiumaDuring the past two decades a renewed interest about the role of intangible resources in determining performance of public services organisations has risen. This is particularly…
ISSN:
1368-3047e-ISSN:
1758-8057ISSN-L:
1368-3047Online date, start – end:
1997Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditors:
- Mr Jos Van Iwaarden
- Professor Giovanni Schiuma