Measuring Business Excellence: Volume 12 Issue 2

Intellectual capital and company's performance improvement

Giovanni Schiuma, Antonio Lerro

The purpose of this research is to show how the variety of ways of performing through knowledge and intangible resources exploitation raises the question of how these kind of…

The dynamics of knowledge assets and their link with firm performance

Karim Moustaghfir

Organizational knowledge assets have been identified as sources of competitive advantage. It is therefore critical that organizations understand how they impact on performance in…

Operationalising intellectual capital management: choosing a suitable approach

Paula Kujansivu

Intellectual capital (IC) management includes various activities that focus on identifying, measuring, controlling and developing the intangible resources of business. As a…

Leveraging knowledge assets to improve new product development performances

Roberto Linzalone

Knowledge assets and performance improvement have recently emerged as important and interacting research areas in company business management. The purpose of this research is to…

Managerial mindsets and performance measurement systems of CSR‐related intangibles

Cristiana Parisi, Kai N. Hockerts

The purpose of this one‐company case study is to investigate the possible use of causal maps in the performance management and measurement of corporate social responsibility (CSR…

An AHP approach to assess brand intangible assets

Roberta Costa, Simonluca Evangelista

Brand equity has recently emerged as an important research area in marketing and it has been examined from practical and academic perspectives. Following this lead, the purpose of…

EVVICA™, a valuation model for intellectual asset‐rich businesses

Gavin A. McCutcheon

The purpose of this paper is to show how the Estimated Value Via Intellectual Capital Analysis (EVVICA™) model, which represents one way the analysis of human, relational, and…

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