Journal of Knowledge Management: Volume 7 Issue 1

The e‐flow audit: an evaluation of knowledge flow within and outside a high‐tech firm

Nick Bontis, Michael Fearon, Marissa Hishon

Use of computer mediated communication, specifically electronic mail (e‐mail), has grown exponentially in recent years reaching as high as 75 percent penetration per household in…

Knowledge creation and its place in the development of sustainable competitive advantage

Rob Sharkie

Organizations operate in all areas through people and it is their contribution which determines success and it is their skills and knowledge which need to be cultivated and then…

Enabling knowledge creation: learning from an R&D organization

Jonas Roth

The ability to create knowledge and diffuse it throughout an organization is today recognized as a major strategic capability for gaining competitive advantage. Scholars and…

Using “knowledge champions” to facilitate knowledge management

Nory B. Jones, Richard T. Herschel, Douglas D. Moesel

Executives and strategists have long recognized the value of knowledge as a primary driving source for a firm’s sustainable competitive advantage – hence the creation by many…

Motivation and barriers to participation in virtual knowledge‐sharing communities of practice

Alexander Ardichvili, Vaughn Page, Tim Wentling

This paper reports the results of a qualitative study of motivation and barriers to employee participation in virtual knowledge‐sharing communities of practice at Caterpillar…

The dual paradigm nature of knowledge management: implications for achieving quality outcomes in human resource management

Marianne Gloet, Mike Berrell

Two paradigm orientations exist in the emerging field of knowledge management (KM). In one paradigm, information technology predominantly influences ideas about knowledge…

Does health care for knowledge management?

John Van Beveren

This study explores knowledge management within an Australian regional health care organization. Many barriers inherent in the organizational structure and design of the…

Enterprise knowledge tree model and factors of KMS based on E‐C

Xia Huosong, Du Kuanqi, Cai Shuqin

In the emerging economy, knowledge is now recognized as an important basis for competitive advantage and many firms are beginning to establish knowledge management systems (KMS)…

Knowledge workers: exploring the link among performance rating, pay and motivational aspects

Alan D. Smith, William T. Rupp

Historically, performance appraisals were intended to focus on three areas: development, motivation, and recognition of achievement. One major purpose of performance appraisals is…