Journal of Knowledge Management: Volume 6 Issue 5

Collaborative climate and effectiveness of knowledge work – an empirical study

Karl‐Erik Sveiby, Roland Simons

Suggests that collaborative climate is one of the major factors influencing effectiveness of knowledge work. Discusses the concept of collaborative climate and develops a survey…

Conversation with Alex Bennet, former deputy CIO for enterprise integration at the US Department of Navy

Jay Chatzkel

In this conversation, Alex Bennet explores the operating principles and practices of how the Knowledge Centric Organization was developed at the US Department of the Navy. Ms…

Guidelines for developing a k‐strategy

Kurt A. April

As companies start to engage with the knowledge economy, they have to shift their mindsets to understanding knowledge management more holistically and, more importantly…

Managing human resources toward achieving knowledge management

Salleh Yahya, Wee‐Keat Goh

This research examines the linkages between human resource management and knowledge management. Specifically, the association between four areas of human resource management…

Knowledge networks as part of an integrated knowledge management approach

Iñaki Peña

Immersed in a global industry consolidation process, corporate managers are witnessing, in recent years, the proliferation of inter‐organizational collaborative agreements, which…

Knowledge management and process innovation: the knowledge transformation path in Samsung SDI

Seungkwon Jang, Kilpyo Hong, Gee Woo Bock, Ilhwan Kim

Explores the connection between knowledge management (KM) and process innovation (PI). Although these are popular themes in the literature on management innovation, there is not…

A knowledge management reference model

El‐Sayed Abou‐Zeid

A three‐layer, cognitive domains, functional and resources, reference model for knowledge management systems is developed. This model aims at providing the basis for identifying…

Eight questions for customer knowledge management in e‐business

Jennifer Rowley

Customer knowledge is an important asset for all businesses. The rhetoric of e‐business emphasises the opportunities for knowing customers in the digital economy. This article…

Management of project knowledge and experiences

Georg Disterer

Modern organizations have to react fast and be flexible to innovative and interdisciplinary questions. Therefore organizing by projects is on a strong increase, because projects…