Journal of Knowledge Management: Volume 20 Issue 4

The impact of knowledge management on job satisfaction

Aino Kianto, Mika Vanhala, Pia Heilmann

This paper aims to propose that knowledge management (KM) could be a way to nurture job satisfaction and examine how KM can increase individual employees’ job satisfaction.

Measuring knowledge in organizations: a knowledge-in-practice approach

Derrick McIver, Xiaodan “Abby” Wang

This paper aims to develop a reliable and valid scale for measuring the underlying knowledge involved in work. To do so, it builds on the knowledge-in-practice (KIP) framework…

Knowledge sharing is knowledge transfer: a misconception in the literature

Gangeswari Tangaraja, Roziah Mohd Rasdi, Bahaman Abu Samah, Maimunah Ismail

The paper aims to clearly differentiate knowledge sharing (KS) and knowledge transfer (KT) besides exemplifying their interconnections to minimize the current confusions in the…

Knowledge diversity and firm performance: an ecological view

Deng-Neng Chen, Ting-Peng Liang

Knowledge has been considered a crucial organizational asset for gaining competitive advantages. It is critical for a firm to maintain a knowledge composition that is productive…

Negotiate, reciprocate, or cooperate? The impact of exchange modes on inter-employee knowledge sharing

Alexander Serenko, Nick Bontis

The purpose of this paper is to investigate the impact of exchange modes – negotiated, reciprocal, generalized, and productive – on inter-employee knowledge sharing.

Should knowledge be shared generously? Tracing insights from past to present and describing a model

Amitabh Anand, Isabelle Walsh

The purpose of this study is to attempt to answer the following questions: Are people generous at work places? How often do we see people willing to share, when someone seeks…

Communities of practice as an initiative for knowledge sharing in business organisations: a literature review

Abobakr Aljuwaiber

This paper aims to review the research and to summarise the evidence on communities of practice (CoPs) as a tool for sharing knowledge. It will highlight the related literature…

Knowledge sharing and individual work performance: an empirical study of a public sector organisation

Kaisa Henttonen, Aino Kianto, Paavo Ritala

The purpose of this study is to examine whether individual-level knowledge sharing (in terms of attitudes, benefit estimations, self-efficacy and actualised behaviours) affects…

Communication behavior and online knowledge collaboration: evidence from Wikipedia

Hyunjung Park, Sung Joo Park

This paper aims to elucidate the collaborative mechanism of knowledge collaboration in online communities. The effects of participant communication behaviors enabling knowledge…

Ba virtual and inter-organizational evolution: a case study from a EU research project

Chiara Bartolacci, Cristina Cristalli, Daniela Isidori, Federico Niccolini

Taking Nonaka’s SECI model as the main reference, this paper aims to offer reflections on the virtual evolution of ba, the places for knowledge creation. Indeed, looking at the…

Primary knowledge management practices applied in Brazil, Russia, India and China (BRIC) industries from 2001-2010

Renata V. Klafke, Caroline Lievore, Claudia Tania Picinin, Antonio Carlos de Francisco, Luiz Alberto Pilatti

This study aims to expose the main knowledge management (KM) practices applied in BRIC (Brazil, Russia, India and China) industries using scientific literature published in the…

Developing a knowledge management policy for ISO 9001: 2015

John P. Wilson, Larry Campbell

International Organization for Standardization (ISO) 9001: 2015 quality management systems places an obligation on organizations to consider the role of organizational knowledge…