Journal of Knowledge Management: Volume 16 Issue 4

Managing knowledge for business performance improvement

Giovanni Schiuma

What is the role of managing knowledge within organizations? This is one of the fundamental research and practical questions which has animated and moved forward the rich…

Knowledge elicitation techniques in a knowledge management context

Tatiana Gavrilova, Tatiana Andreeva

A significant part of knowledge and experience in an organization belongs not to the organization itself, but to the individuals it employs. Therefore, knowledge management (KM…

Control mechanisms and knowledge integration in exploitative project teams: a case study from the coal fired power plant industry

Paolo Canonico, Ernesto De Nito, Gianluigi Mangia

This paper aims to deal with knowledge integration in projects, focusing on teams that deal with exploitative nature of knowledge work and implement standard solutions with minor…

Codification and creativity: knowledge management strategies in KIBS

Marco Bettiol, Eleonora Di Maria, Roberto Grandinetti

The paper aims to analyze the relationships between standardization and creativity in the process of service innovation in knowledge‐intensive business services (KIBS)…

Knowledge assets assessment strategies: organizational value, processes, approaches and evaluation architectures

Antonio Lerro, Francesca A. Iacobone, Giovanni Schiuma

Companies coping with global business are called more and more to lead their transformation into intelligent organizations, i.e. organizations able to leverage their intellectual…

Exploring the role of structural holes in learning: an empirical study of Swedish pharmacies

Fausto Di Vincenzo, Jens Hemphälä, Mats Magnusson, Daniele Mascia

There is a lack of studies investigating the role of the structural configuration of social capital – more specifically, structural holes – for employees' individual learning. The…

Knowledge sharing motivational factors of using an intra‐organizational social media platform

Vilma Vuori, Jussi Okkonen

This paper aims to discuss the motivational factors affecting the knowledge sharing through an intra‐organizational social media platform and to answer the following research…

Knowledge creation and inter‐organizational relationships: the development of innovation in the railway industry

Mario Pezzillo Iacono, Marcello Martinez, Gianluigi Mangia, Caterina Galdiero

The main purpose of the paper is to explore the relationship between the design of inter‐organizational connections, the processes for knowledge creation and transfer, and…

Does knowledge management really matter? Linking knowledge management practices, competitiveness and economic performance

Tatiana Andreeva, Aino Kianto

While nowadays an extensive literature promoting knowledge management (KM) exists, there is a worrying shortage of empirical studies demonstrating an actual connection between KM…

Knowledge management and succession planning in SMEs

Susanne Durst, Stefan Wilhelm

An ignorance of knowledge attrition caused by employee exits is considered as careless and can lead to considerable consequences regarding both a firm's financial capital and…

The formation of coordinative knowledge practices in distributed work: towards an explanatory model

Heljä Franssila, Jussi Okkonen, Reijo Savolainen, Sanna Talja

The paper proposes a model aiming at the explanation of the formation of coordinative knowledge practices in distributed work. Findings from a pilot study aiming at the…