Journal of Knowledge Management: Volume 12 Issue 4

Role of leadership in knowledge management: a study

Sanjay Kumar Singh

The purpose of this paper is to investigate the relationship as well as the impact of leadership styles on knowledge management practices in a software firm in India.

Ensuring the effectiveness of a knowledge management initiative

James Bishop, Dino Bouchlaghem, Jacqueline Glass, Isao Matsumoto

The purpose of this paper is to identify a set of critical success factors, which ensure the effectiveness of knowledge management initiatives, with particular focus on the effect…

Beyond the knowledge sharing dilemma: the role of customisation

Makoto Matsuo, Mark Easterby‐Smith

The purpose of this paper is to explore how business professionals learn both through sharing knowledge with others, and from their own direct experience.

Knowledge management solutions for the leaving expert issue

Josef Hofer‐Alfeis

The leaving expert (LX) is often regarded only as an issue for the retention of his or her knowledge for the business or organization. The purpose of this paper is to show that a…

Online communities as communities of practice: a case study

Wei Zhang, Stephanie Watts

The purpose of this paper is to investigate to which extent the concept of communities of practice (CoPs) can be applied to online communities and to explore how organizations can…

The epistemology of knowledge and the knowledge process cycle: beyond the “objectivist” vs “interpretivist”

Roy Williams

The purpose of this paper is to critique current epistemologies of knowledge and intellectual capital, and provide a way forward within an integrated framework.

Interfirm networks, social capital, and knowledge flow

Jifeng Mu, Gang Peng, Edwin Love

Researchers have long been interested in the process of how networking firms share knowledge, what mechanisms firms use to govern knowledge sharing, and what the consequences are…

Knowledge management for new product development

Martyn Pitt, Jason MacVaugh

The purpose of this paper is to present a holistic interpretation of the scope of knowledge management processes whose intent is to enhance the effectiveness of new product…

Investigating the role of knowledge in alliance performance

Michael J. Gravier, Wesley S. Randall, David Strutton

The purpose of this paper is to show that following from the premise that knowledge comprises the fundamental source of competitive advantage, this study provides results of a…

Strategic integration of knowledge management and customer relationship management

Chor‐Beng Anthony Liew

The purpose of this paper is to introduce the concept of strategic integration of knowledge management (KM ) and customer relationship management (CRM). The integration is a…

Knowledge management in the Peruvian non‐profit sector

Daniel Sébastien Matzkin

In third world countries the subsistence of millions of persons depends on the work of organizations operating in the non‐profit sector. The purpose of this paper to explore how…

Inquiry in health knowledge management

James Sheffield

The purpose of this paper is to reduce ambiguity in diverse approaches to health knowledge management by surfacing key issues, perspectives and philosophical assumptions.