Journal of Workplace Learning: Volume 9 Issue 6

Workplace learning: the 5‐S way

Samuel K.M. Ho

The rationale behind the 5‐S practice is that organization, neatness, cleanliness, standardization and discipline at the workplace are basic requirements for producing high…

Giving positive reinforcement to your boss: how to change your boss

Jay T. Knippen, Thad B. Green

Addresses the issue of behaviour modification in the workplace ‐ or more specifically changing (modifying) the way managers behave towards employees. Proposes that changing…

Occupational standards ‐ a quality assurance mechanism for technical performance

Keith Marshall

Quality assurance standards for the performance of companies are well known and very widely used. The ISO 9000 series of standards provides excellent guidance as to how to ensure…

Communicating through self‐directed work teams (SDWTs) within an SME learning organization

Z. Irani, J.M. Sharp, M. Kagioglou

Teamwork is increasingly becoming a prerequisite for many job functions in those learning organizations striving towards total quality management (TQM). However, the daunting task…

Recognizing and responding to alcohol abuse in the armed forces ‐ a case study

Talib Younis, Martin Getty

The theme of the work is the personal experience in the Royal Navy of an individual with severe alcohol problems. Based on material supplied to the authors, the piece is…

Violence at work: consultants and managers walking the line

Lynne McClure, William B. Werther

Management consultants and the managers they advise face a growing dilemma: they have few skills and generally no training in identifying potentially violent employees, and yet…