Journal of Workplace Learning: Volume 35 Issue 8

Guest editorial: Learning capabilities for future work practices: part two

Ann Svensson, Ulrika Lundh Snis, Irene Cecilia Bernhard

Trade union and Industry 4.0 implementation: two polar cases in Brazilian trucks manufacturing

Jorge Muniz Jr., Fernando Ramalho Martins, Daniel Wintersberger, João Paulo Oliveira Santos

This paper aims to discuss how trade union leaders deal with the implementation of Industry 4.0 (I4.0). The study is circumscribed to the Brazilian automotive sector and came from…

Defining and implementing a smart working environment for employee sustainability: action research for organisational development and learning

Annika Wiklund-Engblom, Federica Polo, Caroline Kullbäck, Staffan Asplund

The purpose of this study consisted of an organisational development intervention in a growing small and medium-sized enterprises (SME) where the top management’s objective was to…

Empatia – video reflection method for reflecting on empathic interactions between care worker and client

Vilja M.R. Levonius, Eveliina Saari

This paper aims to introduce the Empatia video reflection method, designed to enhance care workers’ awareness of empathic care. The method makes the quality of care visible, which…

Mentoring programmes – building capacity for learning and retaining workers in the workplace

Ewa Wikström, Rebecka Arman, Lotta Dellve, Nanna Gillberg

The purpose of the paper is to contribute to an understanding of the relational work carried out in mentoring programmes and the implications for learning capabilities in future…

A century of retail work training: changes in employers’ instructional video modelling of cashier work in service encounters

Charlotte Arkenback, Mona Lundin

This paper aims to examine how instructional videos produced by retail employers and tech companies have modelled cashier roles and skills in service encounters over time…

Apprentices’ perspectives of the tripartite collaboration at the heart of degree apprenticeships: a longitudinal study

Ella Taylor-Smith, Sally Smith, Khristin Fabian, Andrew Bratton

The partnership which underpins degree apprenticeships is a tripartite collaboration between apprentices, employers and universities. This study aims to investigate the lived…