Table of contents
The supervisor: The linchpin of employee relations
David J. Therkelsen, Christina L. FiebichFor every organisation there are at least several publics, the support of which is critical to organisational success. Many scholars and practitioners have argued for the primacy…
The art of downsizing: Communicating lay‐offs to key stakeholders
Marek P. Pfeil, Alison B. Setterberg, James S. O’RourkeThis paper examines the process of corporate downsizing and its implications for communicating employee lay‐offs. In an effort to please one set of stakeholders (investors…
Reputation – Managing the single greatest risk facing business today
Kevin MurrayReputational risk is now considered the single greatest threat to businesses today. Most companies, however, are still not managing this risk appropriately. This paper argues that…
Critical upward feedback in organisations: Processes, problems and implications for communication management
Dennis Tourish, Paul RobsonGiven that staff‐management relationships are a core concern for communication management, upward feedback is emerging as a key theme in the literature. It is, however, most often…
From strategy to corporate communication strategy: A conceptualisation
Benita SteynStrategic management theory differentiates between enterprise, corporate, business, functional and operational strategy. Corporate communication strategy is conceptualised as a…
PR and conflict: A theoretical review and case study of the 2001 University of Hawaii faculty strike
Tom KelleherIn April 2001, deadlocked labour negotiations brought all public education in Hawaii to a standstill. This paper reviews theoretical models of public relations and criticism of…
The forgotten sector: Uncovering the role of public relations in SMEs
Danny Moss, Ruth Ashford, Najani ShaniWhile the past two decades have seen marked advances in the development of public relations theory both in the USA and latterly in Europe, very little is known about the use and…
ISSN:
1363-254Xe-ISSN:
1478-0852ISSN-L:
1363-254XOnline date, start – end:
1996Copyright Holder:
Emerald Publishing LimitedOpen Access:
hybridEditor:
- Prof Jesper Falkheimer