Journal of Financial Regulation and Compliance: Volume 10 Issue 1

How reliable are the recommendations of the Cruickshank Report? An assessment of market definition in UK competition analysis of retail banking markets

John K. Ashton

The paper considers two central issues; one, how was the definition of the UK banking market undertaken within the Cruickshank Report, and two, how might the assumptions made in…

The bank selection process and market definition in Australia

Ross Jones, Jim Nielsen, Rowan Trayler

This paper examines the Australian Competition and Consumer Commission’s (ACCC) approach to market definition in light of bank mergers within the country of Australia. It…

Regulation of insurance services in the Czech Republic

Vladimir Mráz

The Insurance Act was passed in the Czech Republic in 1991. It provided for the establishment of new insurance companies and competition between them. The Ministry of Finance was…

Customer service, complaints management and regulatory compliance

Joy Terentis, Fabian Sander, Maureen Madden, Merlin Stone, David Cox

This paper examines the regulatory requirements for the management of customer complaints in financial services. It describes the outcomes of new research, which show that most…

Financial globalisation: Is it a threat to key central bank functions? The case of Mauritius

John Adams

There has been much discussion over recent years of the likely impact of ‘financial globalisation’ on the financial services sector specifically and on the stability of national…

Regulation of statutory audit in the European Union: New developments

Ian P. Dewing, Peter Russell

This paper examines latest thinking and new developments in the regulatory framework for statutory audit at European Union (EU) level. It follows an earlier paper, published in…