Corporate Communications: An International Journal: Volume 28 Issue 1

Editorial 28.1: Are we truly listening?

Martina Topić

The interactive effect of mindfulness and internal listening on internal crisis management and its outcomes: the moderating role of emotional exhaustion

Adamu Abbas Adamu, Syed Hassan Raza, Bahtiar Mohamad

Internal crisis communication (ICC) has become a burgeoning area of research in crisis communication. However, the importance of ICC as a tool to enhance employee positive…

People want to see people? Personalization on Facebook as a tool for corporate communications

Nora Denner, Hannah Schneider

Social networks were created to connect with friends. Therefore, communication in social networks allows addressing individual contacts of each user and is often rather private by…

Towards a framework for public relations scholarship and practice in Africa: a globalisation perspective

Albert Anani-Bossman, Isaac Tandoh

Much of public relations scholarship in the last three decades has been dominated by discussions about best practices. Theories developed over the years have often been based on…

A shift in corporate prioritization of CSR issues

Katherine Taken Smith, Yu-Shan (Sandy) Huang

The purpose of this study is two-fold: (1) identify shifts in prioritization of corporate social responsibility (CSR) issues and (2) identify the CSR issues in which companies are…

Building a socially responsible global community? Communicating B Corps on social media

Elzbieta Lepkowska-White, Amy L. Parsons, Bridget Wong, Alexandria M White

Research shows that the majority of investors, consumers and even younger consumers who are interested in social responsibility are unaware of B Corps. Companies spend significant…

Identifying and responding to social media risks: towards an organizational paracrisis communication framework

Feifei Chen, Sherry J. Holladay

This paper seeks to advance paracrisis research by clarifying paracrises’ distinct features and developing typologies of paracrises and response strategies with strong external…

Consumer responses toward LGBTQ+ diversity CSR: what differences do CSR levels and CSR fit make?

Yeonsoo Kim

This study investigated consumer responses to LGBTQ+ specific diversity CSR, taking into account different levels of CSR engagement and perceived CSR fit. Perceived motives were…

The role of strategic internal communication in empowering female employees to cope with workplace gender discrimination

Jo-Yun Li, Yeunjae Lee, Dongqing Xu

The purpose of this paper is to explore how the excellent practice of public relations concerning strategic internal communication may help empower female employees to cope with…

Diversifying gender equity in leadership in public relations: the role of mentoring and instrumental support at the organizational level

Juan Meng, Marlene S. Neill

The rise of a professional career presents women in today's public relations profession an intense challenge in balancing professional and family responsibilities. Therefore, this…