Corporate Communications: An International Journal: Volume 27 Issue 5

Employee-centric perspective on organizational crisis: how organizational transparency and support help to mitigate employees' uncertainty, negative emotions and job disengagement

Christopher Ruppel, Julia Stranzl, Sabine Einwiller

The study focuses on the negative implications that an organizational crisis can have for individual employees. Specifically, it considers job-related uncertainty, negative…

Rally-around-the-organizational-flag? Internal communication in a professional organization during the Covid-19 pandemic crisis

Jesper Falkheimer, Mats Heide, Charlotte Simonsson, Rickard Andersson

This study aims, first, to explore and analyze if and how organizational members’ professions or occupations influence perceptions of internal crisis communication. The second…

Consumer skepticism towards Corporate-NGO partnerships: the impact of CSR motives, message frame and fit

Jasmin Schade, Yijing Wang, Anne-Marie van Prooijen

Corporate-NGO partnerships are gaining increasing importance as part of a company's CSR effort. This study aims to understand which communication tactics (CSR motive, CSR message…

Investor communication channels: the case of e-mail and corporate websites – mutually exclusive or complementary?

George Nel, Roelof Baard

The aim of this study was threefold: to examine companies' e-mail handling performance, to ascertain whether companies' view corporate websites and respond to e-mail requests as…

Female leadership in communication management in Spain: making a difference in a sexist culture

Ileana Zeler, Cristina Fuentes-Lara, Ángeles Moreno

This paper aims to explore the position of women in the communication management sector in Spain from their own experiences. The study examines female communication and leadership…