Corporate Communications: An International Journal: Volume 27 Issue 3

How to maximize the effectiveness of stealing thunder in crisis communication: the significance of follow-up actions and transparent communication

Soo-Yeon Kim, Jeong-Hyeon Lee

This study aims to explore consumers' perceptions of stealing thunder and to investigate significant factors for maximizing its effect.

Organizational-level visual identity: an integrative literature review

Magnus Kristian Gregersen, Trine Susanne Johansen

The aim is to review and discuss main conceptualizations, themes and assumptions within organizational-level visual identity (VI) in order to identify potential avenues of…

Social media engagement and the determinants of behavioural intentions of university online programme selection: the moderating role of mindfulness

Kleopatra Konstantoulaki, Ioannis Rizomyliotis, Yifei Cao, Ioannis Christodoulou

This study aims to explore the effect of social media engagement on the determinants of behavioural intention. Specifically, the authors empirically research the three behavioural…

Sociology of tribalism for inclusive corporate social responsibility communication in Nigeria

Fatai Olawale Ismail, Joseph Adepoju Tejumaiye

The purpose of this study is to deconstruct the term “tribalism” for its application to foster context and industry-based corporate social responsibility (CSR) communication…

Informal communication in organizations: work time wasted at the water-cooler or crucial exchange among co-workers?

Thomas Koch, Nora Denner

Previous research assumes that informal communication may be highly relevant for organizations, but little is known about its actual relevance for employees or its functions and…

Crisis communication, social media and natural disasters – the use of Twitter by local governments during the 2016 Italian earthquake

Simone Splendiani, Antonella Capriello

The objective of this exploratory research is to investigate the role of Twitter in crisis communication by analysing all the earthquake-related messages from local public…

The impact of ownership structure on integrated reporting in European firms

Ghazi Zouari, Kawther Dhifi

Within the theoretical framework of corporate governance, the article aims to examine the impact of ownership structure on the level of disclosure of financial and non-financial…

CSR communication on social media: the impact of source and framing on message credibility, corporate reputation and WOM

Lisa Dalla-Pria, Isabel Rodríguez-de-Dios

When communicating CSR initiatives on social media, companies need to choose the appropriate source and type of messages. Over the last few years, influencers have emerged as a…

Corporate image as a high-order construct in hospitality

Ana Cuic Tankovic, Dragan Benazić, Jelena Kapeš

The purpose of this paper is to empirically investigate the corporate image as a high-order construct in the hospitality industry. Therefore, it includes an important part of all…

Ethical challenges in an evolving digital communication era: coping resources and ethics trainings in corporate communications

Juan Meng, Solyee Kim, Bryan Reber

This study is motivated to investigate the ethical challenges facing public relations professionals in today's digital communication environment. Specifically, the authors focused…

Personality traits and organizational leaders' communication practices in the United States: perspectives of leaders and followers

Yeunjae Lee

This study aims to examine the relationship between leaders' personality traits and their internal communication practices from the leaders' and the followers' perspectives. The…