Corporate Communications: An International Journal: Volume 26 Issue 3

Narrative fidelity: making the UN Sustainable Development Goals fit

Onna van den Broek

This paper empirically examines how firms have discursively adopted the UN Sustainable Development Goals (SDGs). More precisely, it studies firms' ability to constitute their…

Addressing corporate social responsibility in corporations: a content analysis of Amazon's and Walmart's websites

Tugce Ertem-Eray

The purpose of this study is to analyze how Amazon and Walmart, two of the largest global companies, present the balance among their economic, social and environmental activities…

Introducing public procurement tenders as part of corporate communications: a typological analysis based on CSR reporting indicators

Sebastian Knebel, Peter Seele

Corporations have to increasingly include corporate social responsibility (CSR) communication by responding to public procurement tenders because of the recently revised…

A human touch and content matter for consumer engagement on social media

Hyojung Park, Yangzhi Jiang

The purpose of this study is to examine what individual motives (e.g., self-expression or rewards) and brand communication aspects (such as content) influence consumers' brand…

Information-seeking strategy and likelihood of workplace health disclosure

Jo-Yun Li, Yeunjae Lee

This study seeks to address the question on the role of information-seeking behavior in dealing with uncertainty on workplace health disclosure from the perspectives of internal…

The case for internal communication: an investigation into consortia forming

Laura L. Lemon, Nathan A. Towery

The present study investigates the nature of newly formed organizations and how internal communication influences these entities, where change is inherent. Organizational life for…

Online sustainability information disclosure of mold companies

Elisabete Correia, Susana Garrido, Helena Carvalho

The study aims to improve the understanding of the online sustainability disclosure phenomena considering the quantity and nature of the content of the information related to…

Measuring internal communication satisfaction: validating the internal communication satisfaction questionnaire

Ana Tkalac Verčič, Dubravka Sinčić Ćorić, Nina Pološki Vokić

The study examines the psychometric properties of internal communication satisfaction questionnaire (ICSQ), an instrument originally developed in Croatian. A need for a…

Consumer reactions towards femvertising: a netnographic study

Ana Marina Lima, Beatriz Casais

This paper identifies consumer reactions towards female empowerment in advertising in order to explore the supporting arguments for criticisms of lack of authenticity and the…

Does public segmentation matter in crisis communication? The interplay between public segmentation and crisis response strategies

Taylor Jing Wen, Jo-Yun Li, Baobao Song

This study situates in the context of Chipotle's food safety issue and seeks to understand how their primary customers perceive their crisis response messages after learning of…

Corporate social responsibility (CSR) communication via social media sites: evidence from the German banking industry

Philipp Schröder

This study aims to explore how banks practice corporate social responsibility (CSR) communication on two popular social media sites (SMSs), Facebook and Twitter. Furthermore, this…